Bed was very comfortable, room good size, view spectacular and location wonderful
Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Welcome to Radisson RED Hotel V&A Waterfront Cape Town. A city hotel connected via art, music and fashion. A hotel questioning the usual rules, welcome to the revolution. 222 studios, 30 studio suites, free unlimited Wi-Fi everywhere, enjoy food + drinks in OUIBar & Ktchn or on RED Roof. 4 Events + games studios with space up to 120 people. RED Fitness and pool.
Radisson Hotel Group
開普敦海濱V&A麗笙紅標酒店的位置在綠點的Silo 6, South Arm Road，距離開普敦市中心2.8公里。 維多利亞艾爾法特海濱是距離開普敦海濱V&A麗笙紅標酒店最近的地標。