The room was clean and attractive, and the restaurant food was good.
I received a message from the BonVoy app at 10am in the morning saying my room was ready. When I arrived at 1pm, the front desk staff told me my room wasn't ready and I'd have to wait a few hours. Ridiculous! They weren't even apologetic. I was told I'd receive a text message when the room was ready. At 5pm, I still hadn't received a text message but returned to the hotel to demand a room be assigned to me. I was told that the room had been ready for a while (?!?!). When I told them I didn't get a text message and reminded them that I had effectively waited seven hours for my room to be readied, they were again unapologetic and merely assigned me a room.
Staff was really friendly, the room was recently remodeled and nice.
The lobby and entrance was all under construction. Self parking was more expensive than Vegas. Newly remodeled rooms smelled of paint and fresh carpet made it difficult to sleep.
Great location and great value
I loved how close this hotel is in relation to the start of the Long Beach marathon! Loved the towels, robes and bedding!
Getting a little dated in some rooms. I don’t like the shower heads...
Pillow, hum from A/C, no snack or fruit offered in room, paid parking.
Location - so much is walkable
Gift shop prices were crazy - bottle of sofa was $3.49
Won't stay here again
Went through Kayak to purchase this room. Kayak seemed to think it was a 4 star. It is it not a four star, 2.5 to 3. Took 25 minutes to check in with only one person in line ahead of me, mold in the shower, shower was over all dirty and old, room was stuffy the whole time I was there, parking was 26.00, which is NOT advertised, found out when I got there, Internet was 14.95, which I was advised of that when I arrived although my receipt showed a king size room - Internet. My fault for assuming that if was included. won't stay here again, especially for the rate that I was charged.
Hmmmm... Large bath towels
Friendly And efficient staff Quick and accommodating check in
Small pool with no bar also the sun is blocked by the hotel itself.
comfort, location, and view
Best all around hotel in the area
Friendly staff from top to bottom. Clean rooms and prompt service.
Parking structure was a little confusing with elevator locations and signage directing to main lobby from parking structure.
clean rooms, luxury, close to restaurants, beach and boutiques.
Liked the service of the staff; Liked the comfortable bed; Liked the cleanliness of the bathroom
overnight parking was too expensive!
Find your balance at newly imagined Westin Long Beach. Located in the city's thriving downtown district, steps from the convention center, our hotel is designed to maximize your potential - whether you're here for business or on a relaxing break. Settle in to brand new well appointed rooms and suites featuring spacious work areas, high-speed internet, flat-screen TVs and the Westin Heavenly® Bed. Many of our accommodations also offer calming views of the ocean. Elsewhere at the hotel, you can maintain your health at the WestinWORKOUT® Fitness Studio or take advantage of Long Beach's perennially sunny weather to enjoy a swim in the outdoor pool. Satisfy your palate with California Coastal cuisine and craft cocktails at Navy Proof Food & Spirits. Those hosting events in downtown Long Beach will appreciate our spacious, flexible indoor and outdoor venues, which include a ballroom that seats well over 1,000. Should you wish to explore, we're moments away from the Queen Mary and the Catalina Express
長灘威斯汀酒店的位置在Downtown的333 East Ocean Boulevard，距離長灘市中心0.1公里。 長灘會議中心是距離長灘威斯汀酒店最近的地標。