Staff could have been friendlier and more welcoming.
Decent accomodations, good price
Room was fine - no serious complaints. Although we were told it was “newly renovated” and unless their definition of “newly” means 1986, I would say that wasn’t the case. But staff was very nice, check-in and out was smooth and easy, and the price was right.
Toilet was noisy, and the room was not “newly renovated”.
We didn't like them delicious cookies
The beds and pillows were great. The room itself was clean.
The expensive parking fee and overall valor wasn't the best.
Good but could be better
My room on the non-airport side in the North Tower was very comfortable and quiet.
Upon check-in which was very hectic, they did not give me a parking pass which was not noticeable until you drove around to the parking lot and couldn't get in. Drove back, got the pass. Drove to park, pass didn't work. Drove back got a new pass. Staff acted like "No big deal". No fridge in the rooms. Food and beverage prices are very high and very skimpy.
You should refund my cost due to the following complaints: 1) Too far of a walk from the valet parking to my actual room; confusing map and got lost 2) Parking is way too expensive per night; I could have booked in nicer area for the same cost, total up $170/night including parking and room charges 3) The hall carpet and my room smell so bad because of its mildew and odors 4) I call your customer service to complaint about this and you guys hung up on me 5) My neighbors next door slamming the doors from 11pm-2am that woke me up from my sleep
Great service and value. I always park here when flying out and stay.
Distance to room and non-functioning elevator extended the distance.
The room was quite luxurious, the free internet was fast enough, and the bathroom was very clean with a lighted mirror.
The parking situation is ridiculous, especially with cost. The in-out ticket machine wouldn't read my ticket. Parts of the hotel had an odd smell as if the carpet needed to be cleaned.
Clean comfortable room, nice lighting & plumbing fixtures. Fairly quiet except for leaf blowers. Good location.
Leaf blowers outside at 8:30 in the morning.
Clean, comfortable and a very pleasant and helpful staff.
The hotel's friendly cats that lived in the parking lot.
Our room's sliding glass doors that faced the close-by airport runways and the aircraft noise kept us awake all night.
The Doubletree by Hilton Hotel Seattle Airport, located next to SeaTac International Airport, is just a mile west of the I-5 corridor, 15 minutes from Downtown Seattle and an easy drive to Federal Way or Tukwila, Washington. Our expansive, full-service Doubletree by Hilton boasts a resort-like setting with a full slate of amenities, such as: Complimentary shuttle service - 24-hours a day, AAA and Senior rates available, Government rates available, Transportation to Link Light Rail Station available upon request, outdoor pool and whirlpool, New Fitness by Precor exercise equipment in recently renovated fitness room, Concierge services, Wireless high-speed Internet in public areas with WiFi available in the guestrooms. We realize, when traveling on business, you need a professional team who can help you with anything from a presentation to a copy job. Relax, the Doubletree by Hilton can help. Here are just some of the services available to you: Meeting Incentives you won't want to miss, Business center, Laundry service, 34,000 square feet of meeting space, Audio/visual equipment, Video conferencing available, eEvents booking - Ideal for booking less than 25 guest rooms or for booking space for an all-day business meeting, wedding, reunion or special event. Once you are ready to relax and enjoy everything Seattle, Washington has to offer here are just a few suggestions on where to get started: The Seattle Waterfront on Puget Sound - Where you can catch a ferry, visit the Seattle Aquarium, find a great restaurant, shop til you drop or just enjoy the view, Pike Place Market - Where you might catch a glimpse of a "flying" fish, Ride the monorail from Downtown Seattle to Seattle Center where you can find the Space Needle and the Experience Music Project, Quest Stadium - Home of the Seattle Seahawks, Safeco Field - Home of the Seattle Mariners, University of Washington, Shopping at Super Mall, Westfield South Center or SeaTac Mall, Mt. Rainier. Work or play, the Doubletree by Hilton Seattle Airport is the perfect place to stay in Washington. Our warm and professional staff is waiting for you with our special, signature warm chocolate chip cookie at check-in.
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