Good COVID procedures for cleaning that are followed. Ease of access from the parking lot and no need to go in an elevator. Good location to stores and eating establishments. Easy for food to be delivered to the room since all rooms have outside access
Clean and staff was friendly. Also pet friendly with a fee.
At other Residence Inns we're able to take our dog to the dining/seating area (not around served food area, which is fine) & have our dog with us while eating. This specific one didn't let us have our dog in seating area. No consistency in rules.
The staff were very friendly, room clean and spacious, and the breakfast was incredible!
It was huge
Very friendly staff, great breakfast and good location
The door to the furnace and hot water heater would not close.
Breakfast was great.....room did have ants crawling but staff did spray for them.
It was hard to locate and outside appearance could use some repairs.
EVERYTHING - big room, cleanliness, awesome hot shower, breakfast, 3.5 miles from University of Richmond, friendly staff
Quiet, clean, nice room and good breakfast - plus free Internet.
Great gym,, nice rooms...nice mattress.....
The location was great. The room as clean and set up with everything that we needed. Also for my age and with me having arthritis and diabetic neuropathy having the room on the first floor was great. It was also well decorated. .
The staff is exceptional in their friendliness and interaction with guests. The facility offers a well designed layout.
- didn't love the first floor options - didn't love that it was next to a large parking lot - didn't love that there were ants and I woke up with a bite-like mark on my face - didn't like that the room's windows faced the parking lot
Ideally located near Richmond businesses and attractions Residence Inn by Marriott Richmond West End hotel offers guests spacious suites with fully equipped kitchens, free high-speed Internet access and plenty of room to work and relax. In addition, we provide Complimentary: Breakfast daily, Internet, Sports Court and Fitness Center. Walk to Genworth Financial, Philip Morris, Suntrust and Alcoa. Within 2 miles enjoy the Shops at Willow Lawn or large selection of restaurants. Other attractions near the hotel include Lewis Ginter Botanical Gardens, Virginia Museum of Fine Arts, Kings Dominion and Colonial Downs Racetrack. The University of Richmond and Virginia Commonwealth University are both easily accessible from the hotel. For additional shopping needs Regency Square Mall and the Shops at Carytown are only within minutes. Whatever the reason for your visit to Richmond the friendly staff at the Residence Inn by Marriott Richmond West End hotel is here to welcome you.
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