The entry process to the house was horrible. First of all I was unaware that there would not be someone present to unlock the door, I pictured someone sitting at a desk to give you a key. I emailed what time I would be in and they said there was nothing further I had to do. Well we got there and no one was there to greet us. We waited for an hr and rang the doorbell multiple times. A couple leaving the house kindly called the owner and got the housekeeper to unlock the doors. She was apologetic and kind. Otherwise the room was very nice. Need to improve communications.
Location was perfect-close to everything, Well appointed room with all amenities well thought out. Staff was very friendly. Sound proof windows. Very spacious.and clean. The breakfast was excellent.
The bathroom door was glass and only part was frosted which was a bit strange.
The W.B.Yeats Suite was beautiful and very well decorated, it was luxury home from home. The Wifi was fast and free. Very good value and superb location in the Centre of Dublin City. Sound proof windows work well also.All day breakfast was excellent . Highly recommended
Excellent location, lovely suite. Really comfortable bed. Perfect
The James Joyce Suite was beautiful, so well appointed and comfortable. Very pleasant and professional staff. All-day breakfast was very nice. So central for anything in Dublin City. Highly recommended . Very high standards overall and good value for your money.
No, it does give what the profile says.
The hotel room had been well renovated and was very comfortable and accessible.
I would have like cooling options like air conditioning or a fan and a few hair products.
Excellent location.. brilliant interiors.. Friendly staff.. Lovely facilities..
Room was fab... Amazing!! Oscar Wild Suite! Complimentary wine, biscults, chocolate & the regular tea/coffee making facilities! Very central.
No staff there at any time (No foyer) - this did suit us but I could see how others might find it irritating if they needed assistance etc!
big and clean rooms, good location.
Very limited hot water in wash basin. The rooms are located near the night club so it's noisy during the night.
the room was clean and pleasant.
The hotel was hard to get to, gated doors etc. This hotel was also above a sex shop and managed by its workers. There was no one around to seek help. This should not be classified as a 5 star hotel. This is just a clean apartment with sex dvds available.
Being in Temple Bar, noise on street till 4... Not really a hotel, just 4 suites.. And Shower not working.. Not good enough at that money!
In Temple Bar, close to the Button Factory venue, The Merchant House has spacious, luxurious suites that are minutes from restaurants, theatres, bars and historic landmarks. The guest-house-style suites in Dublin's Old Quarter come with free internet access, chocolates and complimentary refreshments on arrival. The Merchant House building was built in 1720, then restored in 2005. Each suite has a large, stylish bathroom and soundproofed windows. Express check-in/out service only. As there is no dedicated reception area within the property, please state exact time and date of arrival at the time of booking in order to ensure a member of staff will be available to welcome guests and show them to their rooms.