Breakfast room service
Crib the provided us was stained and in terrible shape. They did replace it after we called. There are no hooks in the bathroom to hang towels, no robes or slippers, and only instant coffee and black team(no decaf tea) in your room. They also don’t have a doorman When we called downstairs to request help with our bags upon check out we were told they were too busy and wouldn’t be available for “a while” so we did it our selves. However when we showed up downstairs there was a porter hanging around who didn’t didn’t help with the door while we were carrying 6 bags between two of us and a baby. For a four star place it really lacks some basic amenities which is disappointing.
Expensive for basic facilities
Very expensive for basic facilities. No parking on site,terrible breakfast,tiny no atmosphere Bar on site,roadworks all around the Hotel,
The staff was very friendly and were really interested in making your stay enjoyable. The room was clean and spacious.
The location to the town centre and that it had some local pubs within walking distance.
Staff could have been a little more approachable and welcoming.
Not much. Really spoilt by the downsides of the hotel, which are many.
The room was freezing. It was November, but the cleaning staff left the window fully open on both days I stayed. The heating was as effectual as a hairdryer, and twice as noisy, so the room stayed below even a comfortable level. No wonder the hotel are so proud of their cashmere throws on the bed - you need them to keep warm! The hotel rooms themselves are nicely designed, but the walls are ridiculously thin - woken up at 1AM by a normal volume conversation in the next room. The gym was nice, and reasonable for the size, but the lights ran on guest room cards, so there was a ridiculous relay in operation with people in there having to swap cards as each person left to avoid being plunged into darkness. It is not 4*!
Liked the very comfortable bed
Facilities very good,staff friendly and helpful, close proximity to the centre of Dublin
Car parking was a negative. I was originally directed to the Stephens Green car park and having parked and then walked the 15 min to the hotel, I was informed that the Alexander Hotel car park was actually around the corner. I then had to retrieve my car from Stephens Green and try to get into a very tight spaced car park, where I secured the final parking slot. This whole process took almost two hours to complete, a complete nightmare!!!
overall everything was good just one complaint. there was no washcloths yuck!
Staff were helpful and friendly. Rooms were large with very comfortable beds.
Bathrooms looking a bit "tired".
Room generally fine no complaints
Bar under construction. Fire alert at 5.30 am distrubed sleep
Clean, good location. Good sized room and bed.
Indifferent service by staff.
Centrally located in Dublin, The Alex is within a 15-minute walk of Trinity College and Bord Gáis Energy Theatre. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.