Love everything about this place. I’ve stayed here about five times at different times of the year and the service is always consistently amazing. By far my favorite place to stay in whenever I visit Miami/Brickell.
Water views are gorgeous. Very modern room. Had a nice kitchen and washer and dryer.
The location was great, the staff was nice, the room was wonderful everything we needed was there. The restaurant/bar was great. Best drinks we had in miami..
Upon arrival we noticed the blinds in front of the balcony was broken we called and the young lady politely apologized and said she would send someone right up.. we left the building and notified guest services that it was ok for them to go inside the room to fix the blinds. We returned thinking we can watch the sunset but the blinds waa still broken. Called back to front desk and same as b4 a great apologies but no one came we ate took a a shower and still noone. Called again and they said the ppl to fix it had gone for today. Never fixed it
Great Location, Terrible Beds
Apartment was spacious, housekeeping did decent job of cleaning even though we had to call once or twice for extra towels. Location was great, downtown/ Brickell area with a lot of restaurants and bars close by. Nice kitchen. Nice balcony. The staff was responsive when we needed them.
The beds were terrible, I slept in the bed a couple nights then slept on the couch the rest of the stay. Beds had no cushion just felt like sleeping on springs half the time. The couch was more comfortable. No way i could have slept the whole week on the bed without having back issues. Had to pay for parking $25/day and they tried to charge for a week even though we returned the rental car the day after we got there. They did take it off the bill though.
Great hotel... But carefull... Hidden fees at chec
Very clean, excellent location, overall I could say I made a great choice
HIDDEN FEES AT CHECK OUT... The hotel was at a great price.. But during checkout they add all these fees nobody told you and you have to pay them... I paid like 35 dollars in fees for ONE night... If you are spending more nights, just multiply the fees. One fee is valet parking (they don't give you a parking space) so you have to leave your car in valet. The other fee is "amenities use" COME ON!! This fee was the one that I feel was not right... First of all, I DID NOT use ANY of the amenities, it was a one night stay. The should include this in the price... So the thing is that for 35 bucks a night additional to what they advertised, I could have gotten a MUCH better hotel. Hope this review helps...
The staff were very helpful, the rooms were of a good size, comfortable & adequate for our stay. The morning breakfast that was provided was very good. We also had evening dinner at the hotel restaurant during our stay. There was good variety with the food & was well priced.
It is a tough choice about which is best, the service from the desk or the quality of the suite, both were A+ quality.
I would have rather parked my own car, yet this service was also top notch.
The big number. Convenient for children. An excellent view from the window.
2 rooms plus a living room wuth kitchen
kitchen without kookware and cutlery
Every thing was great
It suited our plans being near to the cruise terminal
Not ythat easy to find
It's position in the city.
I suggest to work on the front desk staff. They can be more kind and helpful with customers.
Big size suite
Cleanliness was wery bad.
The fact that I had to stay in the lobby to use the computer (internet), and my son did not sleep well because the sofa bed was very very thin, not confortable at all
Staff was friendly. Deli was open late night/early morning, which was nice.
The room had a bad odor. No TV in the bedroom. Had no hot water my second day, so I had to call maintenance. Pool was closed.
With a stay at Fortune House Hotel Suites, you'll be centrally located in Miami, within a 5-minute drive of Vizcaya Museum and Gardens and Phillip and Patricia Frost Museum of Science. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and multilingual staff.