Great location, great price, excellent staff but needs updating
Loved the location, beachfront, pool and hot tub. Close To restaurants and walgreens/cvs. Staff very nice and accommodating. Hotel and room was clean and felt Safe.
Facilities and room are outdated like many of the other hotels in the area. The bed and tv we’re on the small size but we weren’t there to hang in our room. Walls are paper thin so you hear everything in the hall and adjoining room. No Mini fridge. Service at breakfast way too slow, not prepared.
The pool area was the main attraction it was clean. Loved that the beach was right behind and received beach chairs. The staff could have gave a little more direction on how this worked didn't know I had to actually go on the beach and see a representative to get the chairs.
My phone in the room never worked and requested it to be fixed 4 days in a row. Stayed for 6 days and never had a room phone. With this issue always had to go up and down to get whatever I needed or ask a question. The bathroom needs to be upgraded shower especially.
Worst hotel we have ever stayed at .
Walking distance to stores and beach. Pool and hot tub were clean.
This was our first time to Miami , this hotel is the worst hotel we have ever stayed at in our lives. 1) Ocean front room was view of pool not Ocean front trees are to tall don't waste your money. 2) You cannot adjust the room temperature in the upper rooms. We even called the desk , they refused.So they gave us another blanket. 3) Forget it if you want coffee pot in your room . They are a fire hazard. Must BUY coffee from lobby.No microwave. 4) Rooms are small and bare minimum to meet code. 5) Valet parking only 40.00 a day.They will not allow you to unload your car if you do not pay the valet parking fee. 6) Nothing is complimentary at this hotel you pay for everything. 7) Staff does not go out of their way to be friendly.They are bare minimum as well. Do yourself and your family a favor and skip this hotel it is not worth your money.
Acces to beach Pool/ spa
Beautiful Art Deco Charmer!
This is by far the best ocean front deal on South Beach! When you step into this beautiful Art Deco Delight, you feel as if you have stepped back in time, everything is original and has been beautifully maintained. Our accommodations were spotless, very clean and location is simply outstanding. We walked to everything! The hotel sits on the sands of the Atlantic Ocean and the board walk with a lovey pool and restaurant area. You can easily walk to Lincoln Rd and many other attractions. There is no doubt, you can feel the love and pride in this family owned hotel. Very refreshing for South Beach! We will be back! Thank you Richmond Hotel! Melissa
There is no parking but to be fare, that's typical for South Beach. Valet is 40.00 a day 2 beach chairs and umbrella can be rented by an outside company on the beach for 20.00 a day. The matress in the room was firm
The bathrooms are terrible
I expected more or closely equal to other nearby h
I like the location
The staff wasn't much help. No one opens the door. The bathroom was dirty and smelled like urine. The pool never had towels. The walls are super thin and you can hear someone snoring next door. Most hotels have a USB socket, not this one.
It's 2015, it should not cost $10 a day for wifi. It should cost nothing at all in fact. Room wasn't ready until after 4pm
Great value for the location
Location, location, location. Pool and direct access to the beach. Walking distance to all things south beach. Views. Price relative to other resorts. It was $100+ per night cheaper than the National hotel
It could have been a bit more updated but again, that is why it was cheaper. Shower could have been a bit cleaner and shower curtain and rod was the cheapest you could buy. Just a clear liner. Really no curtain. Bit of a musty smell but again, right for the price and not updated in a while so fine with me.
Nice hotel, good location, friendly staff
You can hear people on the hallway, it's kind of annoying especially in th morning when u sleep.
The location was excellent. It was within 2 blocks of Lincoln Street and 3 blocks from the Art Deco district. There was a private entrance from the back courtyard to the beach. The toiletries supplied were Neutrogena. Hard to resist using.
The only thing was that I found the temperature to be too cold throughout the hotel.
I've really enjoyed the hot jacuzzi.
The location was excellent. Good for shopping, sightseeing and of course, the beach, which was 1 minute walking distance away.
None of the staff were friendly the 5 nights that we were staying at the Richmond and was really hard getting info out of them. Only the one guy was helpful and friendly. Did not like the hotels policy that i have to give my creditcard (because they do not accept cash) in case of damages(done to the room) during my stay at the Richmond, whereas at the other 2 hotels that i stayed at after leaving the Richmond had absolutely no problem accepting cash for any damage which could've been done to the room during my stay. Air condition in hotel was way too high. Aircon in room was broken the first nite and 2nd, 3rd and 4th nite, no hot water. I'm sorry to say' i didn't feel welcome at the Richmond.
Location was great. Breakfast was good food and price. Comfortable room.
I was to have a superior room, but it smaller than a regular room.
The best position in Miami Beach, close to everything! The pool is nice and they give beach towels.
They don't have any agreement for the beach chairs. The bathroom could be better.
the staff was not reaaly helpfull
The location, beach access & the pool.
The weight room could use some improvements and coffee in the room would be nice.
Fefusal to take cash for anything connected to the reservation once I had arrived. Lots of confusion on this matter.
location was excellent, right on the beach, comfortable
Housekeeping came by very early to clean the room (usually waking us up). They often did not come back without a phone call, and when they did, it was late. So we would leave and be gone from 11-3 or 4 pm, come back to a messy room.
The staff were unfailingly willing and helpful throughout.
With a stay at The Richmond South Beach in Miami Beach (South Beach), you'll be steps from Collins Avenue Shopping Area and 3 minutes by foot from Miami Beach Boardwalk. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.