Nothing really! My experience in the hotel years back was always a pleasure and absolutely amazing. Returning a few years after to this chaos and nightmare of a hotel, I was extremely shocked and disappointed! My friends and family always came to the royal palm once a year and booked between 5-8 rooms at a time. OCEANFRONT ROOMS!!! But the experience this time has horrified us all and we will most like not be booking the royal palm again! The hotel manager was very helpful to the point he did as much as he could to help us but he was not at fault to be blamed for the way this hotel has been “ run down” “ not taken care of” “ lack of control guest noise”. Toilet seats are cracked and bubbled, shower head looks like it hasn’t been cleaned in years, mirrors have rust/marks on them which makes it look like an old hotel room, sticky balcony floor I had to clean myself, room smelling like weed marijuana upon entering, random people peeing outside the front door of the hotel. This vacation at the palm has been horrible and with all these problems we will not be returning.
CLEAN THE HOTEL! UPDATE THE HOTEL! GET THIS PLACE TOGETHER, BECAUSE ITS NEVER BEEN LIKE THIS EVER! FIX THINGS AND MAKE IT SEEM LIKE A HOTEL AND NOT A MOTEL!
Over promised under delivered
Location is great, bikes are great.
Breakfast service was sooooo slow. We waited like 20’ to get only water. Only had cold water in the room.... and staff wasn’t responsive to fix it in a timely manner for us to have a hot shower... pool area is not nicely designed, lacks atmosphere. Royal Palm is milking a goat. Would not go back, there are better options for this price.
Rooms could have been cleaned better. Needs updating
1 night Stay
Very nice staff
Great staff and nice property
Be aware any online prices don't include the $33+ "resort fee" just like the restaurants in the area include tip...the ask for additional tip. Very nice place but I hate not knowing the costs up front.
Ton's of hotels to choose from and for the money, this one is fine.. resort fee is a bit silly given what's included vs. other hotels on the beach, but the room rate was modest and there's a parking garage right across the street.. net, net the economics are good.. staff great and location about as good as it gets..
Pool was heavily chlorinated. resort fees are hard to justify, all said..
Hotel facilities were nice and it was right near the beach.
Desk staff was a little condescending and not very friendly.
Kayak/Getaroom disaster booking!
My wife and I booked this hotel through Kayak's partner Getaroom in late October. The South Beach hotels were generally booked for New Years Eve, so we were happy to have a confirmed reservation. When we arrived at the hotel in New Years Eve, we were told by the front desk staff member that it reservation didn't exist. We looked up or confirmation and confirmed that we had prepaid via credit card. The hotel staff did they could not honor our reservation as they had no rooms available and they take no responsibility for mistakes made by third party booking agencies. They recommended we try elsewhere, so my wife called other hotels and I ran around trying to find a room. We called Getaroom three times and we put in endless hold each time as they struggled with the same problem. They finally found the glitch which turned out to be a misspelling of our last name as "Wppd" instead of "Wood." No apology from the hotel or Getaroom for two hours of frantic searching for another hotel. The hotel itself was nice but lacking in staffing and amenities. Cleanliness was OK. The pool and hot tub were overrun by kids and postadolecents. Location was amazing and we were able to walk to New Years Eve celebrations in South Beach.
Expectations not met
It's right on the beach!
Housekeeping staff took my iPhone 6 charger and took the bottles of alcohol that I bought and placed in the fridge. They also took my razors. Also noticed that while they are on the floors cleaning they keep all of the doors open even if they have other people's property in them which makes it really easy for someone else to go in to your room and take your stuff.
Nickel and Dimed
The hotel was in a great location with great views.
The hotel will nickel and dime you for many different resort fees.
Didn't replace toiletries in the bathroom. Sheets were very rough.
Unique Boutique Hotel
The hotel had direct beach access, and close to great outdoor shopping, and was a very good value for the money. The staff was friendly and attentive
It seemed a little run down, but that was in character for a hotel that was as old as this.
Reflecting the vibrancy and culture of Miami, Royal Palm South Beach Miami, A Tribute Portfolio Resort, is a trendy downtown address where Ocean drive and Collins Avenue intersect. Renowned among area hotels and resorts, we connect you with the exuberant shops and attractions of South Beach. Arrive in style at our opulent lobby, which retains elements of the property’s original design—a compass rose on the terrazzo floor, a green-glass reception desk and porthole windows in the lounge. Relax in luxe rooms and suites honoring the city’s colorful spirit. Unwind with a vitalizing dip in one of our two pools. Sunbathe on our beach, directly accessible from the resort or get your heart pumping in our 24-hour fitness center. If you’re here for a meeting or wedding, our beachfront venues and attentive service break the mold for Florida events. For work or leisure, our boutique resort will inspire you to write your own compelling South Beach narrative.
針對任何未來入住日期的現有邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘的位置在南灘的1545 Collins Avenue，距離邁阿密海灘市中心2.8公里。 Miami Beach Architectural District是距離邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘最近的地標。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘的入住時間為16:00，退房時間則為11:00。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘有提供免費Wi-Fi。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘沒有提供免費停車。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘沒有提供免費機場接送服務。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘距離邁阿密15.7公里。 邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘距離勞德代爾堡31.5公里。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘歡迎住客攜帶寵物入住。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘有附設泳池。
邁阿密南灘皇家棕櫚喜達屋豪華精選渡假村 - 邁阿密海灘已採取以下的措施：