The staff - amazing - every single interaction was a delight
The staff went above and beyond to make us feel welcomed and took their time to provide information and services. The food at the hotel restaurant was one phenomenally delicious.
The decorative bed pillows were dirty and the maintainence people interrupted our stay at least three different times. Lastly the only elevator was small and extremely slow.
Lovely Boutique Ambience
The white exterior w/ the front porch is welcoming and classy Polished staff workers w/ smiles Excellent concierge service from both Monique and Paul Artwork, the rock and roll theme Our Room #305 - just gorgeous The Roof - what's not to love. My fiance and I used it together and when he napped in the room one day, it was a perfect refuge for me to have some alone time. BLT Accessibility to Starbucks and the beach. Loved being "across" from the beach vs. directly on it. Your location is very nice.
I do wish we could have a waiver for the resort and valet fees. Other hotels (The Tides) were giving what they call a summer Florida resident rate that also provided free valet and no resort fee. Plus, your pool was under construction. Nevertheless, we decided to pay the extra because The Betsy had the appeal we were looking for.
Top side deck was very relaxing and had a great view. Hotel room was extremely comfortable, especially the bed. Love the books they have all over the place.
The staff and service was incredible! We thoroughly enjoyed relaxing on the beach right in front. As well as the roofdeck. The $15 resort fee covers sunchairs, towels and umbrellas on the beach. The location of the hotel is excellent. Close to everything yet in a quiet area. Highly recommend staying here if you are willof to splurge a bit.
Great location! Right on Ocean Drive and had beach service as well as a rooftop lounge area. The onsite BLT Restaurant is excellent. A classy hotel with small but very attractive rooms (we stayed in the Classic), attractive bar and lobby, and an appealing verandah.
Location and friendly staff. Beautiful ocean front room. Top notch hotel with a very nice atmosphere.
Skimpy on the bathroom amenities. Minor complaint overall.
The Betsy Hotel is in a great location. Very friendly staff.
Location and food; oclonial style of the hotel
internet didn't work for almost 2 days; no business centre; lift failed several times whilst my stay; no bath in expensive room
Kindness of the manager on duty when I left, Mr Cory Randolph. In general, the staff is anyway courteous and kind. Nice decor. Good location.
Small room. Windows impossible to be open!!!..Bad information from web and Booking.com about what you have to pay to check in with a dog.
fantastic and courteous staff.
getting ice for the room was an inconvenience.
good location in South Beach. Friendly and helpful staff. Excellent breakfast.
I was charged an extra fee for 'resort fee' plus sales tax for each day which were never mentioned when I made the booking. Seeing that I was there on business and not leisure, it was a waste of money to pay this fee for access to the beach. This should have been stated clearly.
a very cosy place with super friendly staff
construction took place during my stay
With a stay at The Betsy - South Beach, you'll be centrally located in Miami Beach, steps from Art Deco Historic District and Miami Beach Boardwalk. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Miami Beach? This hotel has facilities measuring 25000 square feet (2323 square meters), including a conference center.