Horrible customer service
I’ve never writen a review, that’s how bad my stay was...for me to take a minute to do this, it was bad! Manager Eric and girls at the front were ridiculous. Never ever will be back.
My room had a great view, and I was close to the beach. I had lots of room to spread out and even invite friends over.
The ac in my living room didn't work at all, so that room was very hot. Both ac units were SO noisy! The rooms felt clammy. I wish there had been an onsite place to eat breakfast, but there were places nearby. It's just that the construction made it tough to get to places easily. One of the pools was not available, so we we couldn't find chairs near the operating pool.
This is the second time we stay at the Neptune and we LOVE it! It's very clean and bright in the rooms. Love having all the amenities of home with the living room and kitchen.. They do such a great job cleaning the place every day. The beach is AMAZING and the pools are too. The Plumeria tree was in bloom...what a bonus! Mmmmmm
Very relaxing stay. Nice Room and service. Employees were very courteous to us. Easy access to beach.
Just couldn't stay longer.
The rooms were very clean, both in looks and smell. The tiled floors made it easy to keep things clean even when there was a lot of traffic in and out of the room. The room was very spacious and had a small kitchen area that was very convenient. The pools were pristine and a nice alternative to the beach. There were ample beach chairs available and clean beach towels were available at the desk without having to "check them out". There was a nice mix of sun and shade available by the pools and where the patio met the beach. The staff was friendly and extremely helpful. There were many very nice restaurants and shops within walking distance. Loved it!
There was nothing I didn't like.
the location was superb, the staff was very friendly and helpfull. The appartments are very well equipped and the pool is extremely nice.
Maybe a little safe would be great in the room. The AC should be placed in the livingroom instead of the bedroom.
Very nice location and relaxed enviroment
great location to beach and pool
since we were on the ground level we had no way to dry beach towels and bathing suits.
Nice hotel at great location directly at the beach! Two pools to swim with free towels provided. We stayed for 3 nights in the newly renovated North Wing. The dolfins in the morning and evening are really close to the beach, as where the Stingrays...
This motel is a real value if you want to stay directly on the beach. The older south wing units are large, clean, and comfortable with a perfectly functional kitchen and a wall of windows overlooking the two pools and the beach view/sunset. Carpeted floors are the only negative we could find. The updated north wing units have more desirable tile floors and a separate bedroom, but you pay the price. It's a nice and easy walk to tennis at Bay Oaks Park, or up to the Times Square area of Fort Myers Beach..."Should we walk the beach or the street?"
I liked the proximity to the pier and Times Square. It was a short walk to restaurants and shops but far enough away from the crowds at the pier to make it family friendly.
time of relaxing and fun for the whole family
some of the hotel staff is not really what you expect, a little rude and did not care about guests
When you stay at The Neptune Resort in Fort Myers Beach, you'll be on the beach, within a 15-minute walk of Times Square and Fishing Pier Fort Myers Beach. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.