Needs an update
Loved the pools, and facilities. Rooms are nice and clean
There were a lot of hidden charges and the staff was a little disorganized.
Big facility with things to do.
Basketball court was closed at 8pm. Rooms were dated
The rooms were spacious and clean and the staff was very friendly. It was very easy to check in and out. The parking was very easy, and I was able to park close to the entrance.
The parking was very expensive. Normally I pay nothing to park at other hotels, but I have paid up to $15 for parking a day. ($3 Anatole was $22 a day and the parking lot was almost empty.
TV kept loosing signal, staff question were not concrete and contradicted each other. The climate control wasn't working. Along with the facilities feeling humid n hot. Very uncomfortable especially with the weather of above 104.
Most over priced room I've ever stayed in...
The only pluses: nice beds, great sheets and pillows, room was very clean.
For this room costing me $400/night it was a fairly poor value. The bathroom was so small that I had to climb over the toilet to get in and out of the shower. No balcony, no sitting room, the plumbing gurgled and rattled every time anyone used it nearby, and I could hear everything going on in the adjacent room. The hotel is sooooo huge and no signs or directories. People were constantly lost and asking each other for directions everywhere I went (I don't get why they don't have signs in TX, not specific to the hotel alone, very few signs on the roads too). So basically the room was a confort inn with a hilton price tag. Nothing complimentary or included, not worth the money. Stay at the Sheraton across the street.
Great Stay!! Thanks
Everything was excellent..
Maintenance man knocked on our door at 9:30 to clean AC filter. We had Do Not Disturb sign on the door but he still knocked on the door. Kept knocking few times and woke me up.
Hotel is very nice.
very disappointed at the fact that we had to pay for parking after spending good money to stay overnight. If already paying for a room, should not have to pay extra for parking.
Loudest Hotel w Terrible Management
They put us in the middle of a high school cheerleading convention. Didnt sleep one night with teenage girls running wild throughout the hallways at all hours. Management did NOTHING to control them. Management offered no apologie or follow up. I will NEVER stay at a Hilton again!
Dated & very busy
Check-in service, fairly affordable parking for the area, & the lobby was beautiful
The hotel is an atrium hotel and is extremely large. During my stay there was a prom, a conference, and a wedding hosted by the hotel - it was extremely noisy and crowded. While its very large, its also quite an old hotel. There's one set of elevators for each atrium and the walk to and from the room is really long! Kayak listed it as 4 star and I've generally had a great experience with selected 4 star hotels throughout the country; this one was extremely disappointing.
SER steak house was great
everything. no continental breakfast, nickel and dime you for everything. rooms were dirty, linens were dirty
Size of the room
There was only one front desk representative at both front desks at 6:30 pm. I needed another key a was quite a wait. The parking is a total pain for $19, the gate readers do not work well. There was only one small trash can under the desk and none in the bathroom. And there was a creepy crawling visitor in the shower on the 20th floor.
Daily Mandatory Charge will be added to the room rate and includes: 50% off self-parking or $10 off valet; wifi; pool recreation; health club, classes & courts; 15% off spa services; two kids dinners in Counter offer; two Starbucks coffees; dessert with dinner at Counter; texas recovery fee HILTON ANATOLE HOTEL FEATURES Over 600,000 sq. ft. of event space, including extensive outdoor space, 79 meeting rooms, 9 ballrooms and dedicated exhibit space, Central U.S. location for national meetings and annual conventions, 1,606 luxurious hotel guestrooms, including 127 spacious suites, Valet and self-parking, Internet access, 4 restaurants and 5 bars, In-Room Dining, a 7-acre Anatole Park with event lawn, walking paths and benches, Three swimming pools including JadeWaters Resort Pool (seasonal) complete with lazy river, leisure pool, water slides and private cabanas, A full-service fitness club and spa, Full-service in-house audio/visual and business center services. Centrally located in the Dallas Design District and Uptown entertainment and shopping districts of Dallas, Texas. HILTON ANATOLE GUESTROOM FEATURES Internet Access, Hilton Serenity Collection bedding, Crabtree & Evelyn bath amenities, Complimentary USA Today lobby newspapers, On Demand television and entertainment, with video check-out and e-mail receipt, Coffee maker with coffee, Double vanity, Iron and ironing board, Hair dryer, Speaker phone with voicemail, Large desk with task lighting, Herman Miller desk chair, Personal in-room safe, and more. The hotel is located on 45 acres just north of downtown Dallas, Texas on interstate highway I-35E (Stemmons Freeway) - just 20 minutes from DFW International Airport and 10 minutes from Dallas Love Field Airport. Daily Resort Charge will be added to the room rate and includes: 50% off overnight self-parking rate or $10 off nightly valet rate; standard guest room WiFi internet access; pool recreation – daily access to JadeWaters Resort Pool (seasonal); access to Verandah Club & Fitness Center and classes; 15% off VSpa retail; kids under 12 eat dinner free in Media Grill; two Starbucks coffees; dessert with dinner at Media Grill or SER Steak; local/toll-free calls.
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