the bed was clean and the bathroom was clean
The website offered free airport pickup. When I called, they said they were not doing that because of COVID. The hot breakfast was not a white paper bag with a green apple, a packaged muffin, and a granola bar.
No window coverings
All but ability to darken room at night.
The window coverings are sheer and the lights so bright outside window is was like daytime in my room. Incredibly hard to sleep.
Clean and nice people
Bed was hard as a rock and jet tub shower was silly. Faucet to fill tub hit tub frame and spilled all over the place. Very poorly designed.
Staff was really friendly and helpful
There were bugs in the bed!!!! Like alive bugs, it was so disgusting.
Exercise room had great equipment Rooms were updated and clean Beds were pretty comfortable
At check in, the guy was pretty rude while discussing the credit card policy. I had never had a hotel make an imprint of my credit card and then hold it for up to 3 years for incidentals! When I told Javier I was u comfortable with this policy and asked if there was anything else we could do he threatened to kick me out! This to me was terrible customer service and a very outdated policy.
Perfect in everyway
The location was perfect and the bedding was soft on a truly comfortable bed. I loved the decor of the room, bathrooms, and the entire hotel. My shuttle driver recommended a fabulous restaurant and I had the best lunch @Pappadeaux #Dallaslovefield
Room had a foul smell, like a/c filtration issue
All other amenities was good.
Room smelled like urine.
The cleaning staff was very nice.
The front desk staff was rude and the rooms smelled of mildew. I had to switch rooms because of the smell and the new room's toilet wouldn't stop filling. It was not a great experience.
The best customer service the best house keeping v
We love this place.
Dirty smelly place
Close to airport
Musty smell got into all my clothes, carpet not attached to floor, holes in walls, burn holes in covers, dirty, signs dirty for change towels or not
Not bad. Not great. Hilton doubletree is closer
Staff was friendly and nice. Shuttle drivers left hotel promptly when needed.
Location is not ideal. By shuttle it takes ten to fifteen minutes to get to the hotel. Doubletree by Hilton is right by the entrance to airport but probably costs more. The coffee at breakfast was bad.
Conveniently located off Interstate 35, this Wingate by Wyndham Dallas / Love Field is near American Airlines Arena, Dallas Convention Center, American Airlines Center, the historic Fort Worth Stockyards and West End, golfing and many local restaurants. Ideal for both work and play, this smoke-free lodging offers complimentary continental breakfast, complimentary internet, complimentary airport shuttle 24/7, fitness center, heated indoor pool, whirlpool, dry cleaning and laundry service, meeting room, board room, and business center with complimentary copy, print and fax services. Guest room amenities include microwave, refrigerator, safe, TV with HBO, and newspaper. Suites and handicapped-accessible rooms are also available. Smoking rooms are available upon request and can be booked on the website and/or by calling the hotel directly.
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