We were initially given the wrong room. We had requested a queen but got a double. When staff was alerted, they were able to move us to a new room but blamed other members of the staff for the error rather than apologizing. Our new room smelled odd and moldy. It was extremely humid in the room. Parking was also not obvious. There is a large parking garage right next to the hotel so we thought this was the appropriate place to park. Luckily we asked when we checked in if it was ok to park there and were told that no, we were only able to valet park our car. We were told if we left our car on the garage it would likely get towed. There was no information to indicate this on check in or signage to indicate the garage was not for our use. Luckily we asked otherwise our car would have been towed. Lastly, there was a shuttle service to be used by wedding guests. The shuttle broke down so we were unable to use this for transport. We were told they hotel staff was ordering cabs, but after waiting 20 mins with no sign of cabs, we ended up ordering our own and paying for the transport.
Travel care-free at Courtyard Cincinnati Midtown/Rookwood. Located in Norwood, Ohio, a 10-minute drive from Downtown Cincinnati, our hotel provides a convenient launching pad into the city. We're within walking distance of Hyde Park Square and Rookwood Commons, and a short drive from popular attractions like the Cincinnati Zoo, the University of Cincinnati, Jack's Casino, golf courses, stadiums and museums. Let our staff help you book tickets or wine tastings, or plan kid-friendly outings the whole family will love. During your stay, you can stay connected with the free Wi-Fi, and enjoy full use of our indoor pool, 24-hour fitness center, media pods and hotel restaurant, The Bistro, which serves up all three meals, along with cocktails and Starbucks coffee. Plan your event in any of our three venues, offering AV equipment and catering services. Our hotel rooms and suites are spacious and feature exclusive pillowtop beds, mini fridges, wet bars and extended cable packages. Get a little extra in Cincinnati.
針對任何未來入住日期的現有盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提的位置在3813 Edwards Road，距離辛辛那提市中心8.1公里。 Cincinnati Observatory是距離盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提最近的地標。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提的入住時間為16:00，退房時間則為11:00。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提有提供免費Wi-Fi。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提沒有提供免費停車。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提沒有提供免費機場接送服務。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提距離辛辛那提5.5公里。 盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提距離辛辛那提 辛辛那堤北肯塔基國際機場22.1公里。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提歡迎住客攜帶寵物入住。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提有附設泳池。
盧克伍德/辛辛那提市中心萬豪萬怡酒店 - 辛辛那提已採取以下的措施：