The staff was polite and breakfast was good. The common areas in the lobby were also very nice.
My room was extremely noisy. Lots of noise from the highway, noise from the elevator. It took 20 minutes to get hot water in the shower . The bed was very uncomfortable and the pillows needed to be replaced .
The staff was very friendly and knowledgeably. The bed's mattress was very nice. I think it was memory foam. Everything was clean and our room was spacious. We didn't use the pool,but saw some families using it and enjoying themselves. We go to Louisville to visit our daughters about 4x a year. This will be our go to hotel.
Good hotel for the value
Comfortable bed, friendly front staff, nice lobby for what kind of hotel the HGI is, convenient access to the room from the parking lot
Unlocked outside door, bathroom was basic, didn't like being directly across from the pool area, small room
The Hilton Garden Inn Louisville East hotel is located at Blankenbaker Crossings in the Bluegrass Industrial Park. Our warm and welcoming hotel creates an inviting atmosphere for both business and leisure travelers. Tomorrow's a big day! Treat Yourself –Take a break. Hoops Basketball Complex, EP Tom Sawyer State Park, Blairwood Tennis Center, Southeast Christian Church, MidAmerica Sports Complex, Skyview Park, Mall at St Matthews and Oxmoor Center, Valhalla Golf Course, Six Flags, Churchill Downs, 4th Street Live, Slugger Museum, Mellwood Arts Center, Riverfront Park, University of Louisville, Louisville Glassworks, Muhammad Ali Center. Sleep Deep - Getting out of our bed is going to be the hardest part. Each of our spacious guestrooms features: The self-adjusting Garden Sleep System, 32-inch LCD flat panel televisions, Complimentary HBO and HBO2, Microwave, Refrigerator, Coffee maker, Iron and ironing board, Hairdryer, Clock radio with MP3, Complimentary USA Today every weekday, Laundry services. Work Smart – We’ll help you stay connected and productive. Complimentary 24-hour business center, Complimentary high-speed wireless Internet throughout the hotel and guestrooms, Complimentary PrinterOn secure printing to our 24-hour business center, In-room work area, featuring the ergonomic Mirra chair by Herman Miller and desk-level electrical outlets, Spacious meeting facilities. Eat Well – Start your day off right with our fresh cooked breakfast. Great American Grill (serving breakfast daily), 24-hour Pavilion Pantry (serving salty snacks, sweet treats, and cold beverages), Evening room service (provided by Ruby Tuesday). Stay Fit - Work out or work in. Complimentary on-site fitness center, Complimentary Stay Fit Kits for an in-room workout, Complimentary off-site full service fitness facility, Indoor heated pool and whirlpool. ***** Everything. Right where you need it. *****
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