Overall a Nice Facility
Friendly and helpful staff. A convenient shuttle (24 hours) to the airport
The shower head was somewhat damaged and it sprayed more water from its side than its head. Tile floor needed some cleaning.
good location, easy access, friendly staff in general
check in took so long,
very old building without facilities, room wasn't clean
close to downtown
It took the staff one and half hour to get the door open and fix the problem. The wireless was only working for two hours and each time you had to visit the reception to obtain a voucher
One of the reception managers, Ali, was helpful.
Hotel was old and in need of repair. Rooms were not very clean.
I am really pleased with the all staff in the hotel very friendly and welcome the guest as a member of family. Excellent hotel I would going to stay again in this hotel.
Every thing is very good.
Room mini-bar control needs to be improved
1.Hotel is "somewhat" not too far from the seaside or downtown, at least 10 -15 mins taxi ride with average cost of USD 10 - 15 for each trip. 2. Rate is inclusive breakfast. If stay in Beirut is more than 3 days, rental car with driver can be considered.
1. Though location is reasonably fine distance from activities of the city, there are no restaurants or shops around hotel premises. 2. Hotel services is poor, requested a few times to change the broken showerhead which was not taken care of at all. 3. Room floor was dirty, bathroom appliances were not maintained well. Overall, hotel is average.
I liked that the Lancaster was in the heart of the city, yet the rooms were very quiet and one could hardly hear the city's noise! I had stayed at a different hotel right before checking in the Lancaster, and although the that hotel was a 5 star hotel, I had a problem sleeping because of all the noise!
The hotel was poorly furnished, the extra bed was painfully uncomfortable, and the receptionist kept chatting with other people during my check out when I had a flight to catch that I was already late for! The Lancaster needs serious renovation!
the location is perfect as a destination for daily activities
there were alot of street repair and a new building will be constructed next to it that bother our stay with torable noise.
brakefast was very good and the area where is the hoteh is quit
Just 5 minutes walk from Beiruts Ramlet Al Bayda Beach, this modern boutique hotel features wood panelling and wallpaper. It offers a modern gym, a spa with sauna. It provides free private parking and free airport pickup and drop off.The stylish rooms at the Lancaster Hotel Raouche all have flat-screen TVs with cable channels and air conditioning. Some rooms provide a spacious living room with dining table.Guests can treat themselves to a massage or relax in the sauna after working out in the fully equipped gym. Wi-Fi is available for free in the hotels public areas.The hotel offers a choice of 2 restaurants offering a range of Lebanese and international fare. Drinks and snacks are available in the cosy English bar.The Lancaster Hotel Raouche is 5 minutes walk from the Raouche Pigeon Rock and the Corniche seafront promenade. Rafic Hariri International Airport is 5 km way.