Nice-looking place. Girl at reception was very nice.
I don't usually blast an otherwise-nice place for one single fault, but this was out of the realm of acceptable. Everything was fine until (too) early the following morning, when our bed positively SHOOK us awake for a good 15 minutes. It was the laundry truck downstairs. A disruption like that would be expected in a crappy hostel or AirBNB, but not at a supposedly-5-star hotel. I realize there's not a lot that can be done, but a warning would be one thing - we could have at least set ourselves up with earplugs, or not stayed up late planning the rest of our trip the night before. As it was we were both pretty much useless and irritable the next day, which is not desirable at any time, much less in the middle of a once-in-a-lifetime vacation.
Great Stay - Maybe not in the Summer
Great room, great bar and restaurant
No air conditioning in the summer
Watch out for the Executive Suites
The restaurant was very nice. Easy parking once you knew where it was.
We were shown to the "Executive Suite" across the street. They have to show you where it is because the building is not labeled, and the room numbers not intuitive. (612L is on the second floor). The room appeared to be newly decorated. The first thing we noticed was that the television didn't work. There was no maintenance person on duty, so the desk clerk attempted to fix it, and was unable to. The internet was very weak (perhaps because we were across the street from the main hotel). The real nightmare was the bathroom. There was a jacuzzi tub, which my daughter wanted to take a bath in, but the cold water didn't appear to be connected, so she had to fill the tub with hot water, then wait for an hour to cool so she could get in. When she turned on the jets, one of the jets pointed straight up, creating a fountain which soaked the bathroom floor before she could get it turned off. The separate shower had an adjustable head, which was set at about chin height. When my husband tried to adjust the head, the entire thing came off in his hands. Only then did we realize that half of the hardware was missing. Oh, and the sofa was stained. So was the iron.
Nice location, friendly staff, public areas are will maintained and food is good.
Room was a bit pricey mainly due to events on. Room also had no external windo . Not a huge issue for a night but made room very dark.
Location The hotel is only minutes from Belfast city centre. Set in the luxurious tree-lined avenues of the Queens University Quarter of South Belfast, the lodge is located just off the exclusive Malone Road and fashionable Lisburn Road. Surrounded by beautiful parks and gardens, these beautiful environs are reflected in every aspect of the hotel. Windsor Park is approximately 600 metres from the hotel. Facilities The apartment hotel has 119 rooms and includes a lift and a 24-hour reception desk. Services and facilities include a cloakroom, a safe, a newspaper stand, room service, a conference room and a business centre. Internet access is available to guests in public areas. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Rooms Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms include a double bed. A safe and a desk are also available. A microwave and a tea/coffee station are standard features. There is also a washing machine and an ironing set. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (for a fee), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms. Sports/Entertainment The sports and entertainment facilities at the apartment hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Meals Dining facilities include a restaurant, a dining room and a bar. A delicious breakfast provides energy for the rest of the day. Payment The following credit cards are accepted: American Express, VISA and MasterCard.