room needed refurbishing
Good Hotel, Big rooms and terraces, decent breakfast, nice staff
Little bit noisy, non carpeted floors and traffic noise. Small TV.
service by staff was of a careless attitude, requests for extra pillows was denied, and breakfast was a bun fight with no seats available
Good Clean rooms, friendly staff, great last minute price.
If I was staying for more than a day I would be very dissatisfied with the hotel beds.Both my wife and I found them to be very uncomfortable.
value for money
Staff friendly and helpful. Hotel and pool area were clean and clutter free. Easy walking distance into town. Liked the secure on-site parking
Beds vey hard and pillows were awful,lumpy and hard. Communal toilets in main reception were not kept clean throughout the day. Food was absolutely diabolical, would have rather paid a little more and had edible food. Dinning room not large enough for amount of guests. No food control, therefore if you had to wait for a table the best of the food had gone what there was of it. We had to eat out in the end. This hotel would be better as room only or change their chef.
Easy to find. Welcoming reception staff.
Expensive for the standard, even in Benidorm. "Non-smoking" room stank of cigarette smoke, internet didn't work (and obviously this was normal). Room old-fashioned, and not in a good way.
easy 15 minute stroll to the beach and the town, easy to find the hotel from the motorway.
the breakfast quality was abysmal. coffee like sludge from a poisioned river, undrinkable, 'orange juice' had never seen an orange- while breakfast was 'included in the price', it was so unpalatable toall four of us, we could either not even taste something coz it smelt so foul, or could not finish what we had chosen. The Spanish guests were similarly dismayed. The hotel suited ou purposes, which was to see the Palace Show, I'd stay there again, but not bother about 'breakfast'.
With a stay at Hotel Joya in Benidorm (Benidorm Centro), you'll be a 2-minute drive from Platja de Llevant and 7 minutes from Benidorm Palace. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.