Breakfast and taking the trip to old city Bergamo.
Convenience to ferry
Food - inclusive meal very poor, not worth 15euros
Great location. Excellent choice at Breakfast and friendly service. Nice size room excellent housekeeping.
Location is very comfortable for sightseing and for relaxing walk. Funicular road to Citta Alta is 300 m from the door and you could enjoy the shopping in 10 min. when step out from the hotel. Restaurant was closed for wedding party, so couldn't try the meals and enjoy the view from the roof.
The receiptionist was not very enthusiastic to explain how to reach the nearest place for having dinner
very good location, 5 minutes walking distance to get the funicular which takes you to Upper City. The room was big and we had a great view to the Upper Town. As a whole, both the hotel and the room were very clean. Brekfast was good. We would reccomend this hotel!!
Excellent location, good service & facilities, fab. restaurant up top
No nothing at all
No porter available to help with luggage, arrived with 3 children and bags in middle of the day. A porter later came and parked the car.
the staff and room was very good. the hotel position was excellent for the old city and the new city.only minute's in either direction
the rooftop garden resturant was good. food was good, but exspensive for what you got on the plate
The location is excellent with regards to the old city. Just about 100 metres from the funicular - super.
1.The staff on the reception were unfriendly. 2. We could NOT get into dinner in the hotel - we were NOT asked if we required a table at signing in so when we did ask you were fully booked. There are few restaurants in the vicinity and so it was a problem for the fourof us. 3.The tramps outside begging on the hotel doorstep. 4.On checking the guy with no hair took a phonecall in the middle of taking my money and from that point he was involved in a heated discussion on the phone. From that point he did not look at me , speak to me , just took my money handed back the credit card and statement without any eye contact whatsoever! 5. After staying in the Italia in Verona the staff could not do enough for us. They were superb. You ought to send the two guys on reception to the Italia for some interpersonal skill training. It might be below them but they certainly need it if you want return custom to Bergamo!
The hotel is located in a great location, easy to reach everywhere. The facilities are very modern, the staff is very helpful.
With a stay at Hotel Excelsior San Marco, you'll be centrally located in Bergamo, a 4-minute drive from Humanitas Gavazzeni Hospital and 5 minutes from Piazza Vecchia. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bergamo? This hotel has facilities measuring 2153 square feet (200 square meters), including a conference center. Self parking (subject to charges) is available onsite.