Brilliant location but poor service
We had a sea view villa and the view was stunning.
All 10 of our group had food poisoning, all of us ate at different places and did different things on the first and second day of our stay. Third day we were all violently sick, we went to the pharmacy for help and they mentioned that others were very ill at Kacha too. We told the management and they said it was nothing to do with them and ignored our complaints. The rooms weren’t very clean as a whole and I definitely wouldn’t drink the complimentary water. The pool water isn’t right either
Perfect for families with screaming kids and undeveloped taste buds
Fantastic pool, hotel is on the beach, nice room, staff were OK.
No privacy, people can see into your bedroom from the pool, breakfast was poor, worst bacon I've seen in Thailand and wif-fi connection was poor, intermittent. When you spend that kind of money you expect solid wi-fi and a decent breakfast. Felt like the hotel is cutting corners for profit.
When you stay at Kacha Resort and Spa Koh Chang in Ko Chang, you'll be on the beach, just steps from White Sand Beach and Mu Ko Chang National Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.