Maybe the only hotel in Funchal situed on the beach, wonderfull on this island
The internet is very expensive (3e 15min or 9e 1h), althought it seems free if you have a laptop !!!
Staff's availibility !
Wanderful view to the ocean, very close to the water, relaxating, no trafic around.. Very good breakfast, champanie in some days! Also the lunch was good for a fair price. Buffet stile also.
A litle difficult to find the hotel by car, no big enough indications on road.
Every room has a sea view, free shuttle bus to the city center, helpful staff, equipped kitchenette, proximity to a large shopping center, next to picturesque promenade along sea shore, GREAT fish retaurants nearby
Lack of airconditioning, rather modest breakfast buffet
The same breakfast menu every day. I suggest if there is a little change every two or three days
Actually, we were accommodated in Pestana Atlantic Gardens in a very well organized room/appartment with kitchen equiped with all utensilies. We liked it very much.There was no problem with extending the stay.
The seawater pool and also the hotel was not overrun with children, the seaview was worth the extra money, the selection for breakfast was excellent and the staff were excellent also. The entertainment in the evening is a good idea as there is not much else going on in the resort or town.
I would not expect to have to pay for repacement tea and coffee in a five star hotel, also complimentary drinking water should be supplied in the room daily
Fantastic sea view. Very large & comfortable rooms.
place, swimming pool, price of kids menu. Availability of the different tours and services.
the reception people did not share the information between each others. If something was agreed with one person, the person in next shift did not have a clue what I was asking. They could put some notes to the room locker about agrees taxis, service etc.
With a stay at Pestana Ocean Bay Resort in Funchal (São Martinho), you'll be within a 15-minute drive of Madeira Botanical Garden and Formosa Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.