利奧波特酒店 - 雪菲爾 Leopold Hotel

the quality of the hotal, he ambience and the proximity to the city centre

The hotel and room facilities were everything you expect from a 4* luxury hotel. Very very good standard all round.

We moved into 3 different rooms!!! Which on a 1 night stay was stressfull. The 1st room the tv did not work. Due to our short stay I asked if moving rooms would be quicker than getting the computerised tv fixed. So we were moved. The 2nd room was smaller but the tv did work. The room was small. The wradrobe did not open fully because of the bed. There cabinet that housed the tea/coffee kettle did not have a sockett or lghts inside, as the cabinet in the 1st room had. My husband complained as we were leaving for our night out. The night manager(?) amy, was very good she up garaded to a mazzanee room with complimentary breakfast. We had explained that having looked forward to this break for so long. With all the problems with the room and upset me and put a dampner on the whole weekend. But amy was great she had all our belongings moved for us, to the upgraded room, and arranged breakfast in bed! So thank you to amy. Her customer services was second to none!! I do hope this gets passed on.

went to watch a show at city hall, which was just around corner from hotel

Radio by bedside with facility for ipod. Bed really comfortable.