staff was wonderful and the facility was very clean.
The wifi did not work very well in the room. The gentleman at the front desk tried to help. I never could get online with my laptop in the room so I needed to go to the lobby.
Game day stay
We went to Knoxville for a UT game. There were 3 of us in a room with two queens. We had plenty of room and had a great stay.
The staff were very friendly and helpful.
Comfy beds for picky sleepers!
The cleanliness of the room was nice. The breakfast was suitable.
The three ants my wife disposed after mashing them were a little disgusting to endure. The bed pillows were small.
Lemongrass across the street serves amazing Thai food.
Good nights sleep
Clean, nice and comfortable.
Mattress could be softer, but not bad.
Consistently missed replenishing supplies such as soap and lotion.
The staff was new who checked me in. However, he asked me for my credit card again although I pre-paid for my reservation. He was telling that I needed to pay again and it wasn't until he asked the manager for help, who told him to give me my keys. Other than that, it was a relaxing stay. If you have an important event or bar/medical exam and need to book a hotel, maybe try a different hotel that won't give you problems the night before.
Welcome to the Hampton Inn Knoxville West at Cedar Bluff! Our hotel is conveniently located in West Knoxville, Tennessee on interstates I-40 and I-75. Knoxville is situated in the rolling foothills of the Smoky Mountains of East Tennessee. In this area you will find miles of lakes and rivers, four distinct seasons, culture & history, limitless outdoor recreation, and three national parks. At Hampton Inn Knoxville West hotel our courteous staff believes in the utmost hospitality, providing our hotel guests with the friendliest service and cleanest rooms available. Our Knoxville hotel features 175 guest rooms and suites, meeting facilities, outdoor pool, onsite fitness facility, executive center, game room, valet dry cleaning service, and room service from area restaurants. Enjoy the New Hampton Inn bed experience with our Cloud Nine Bedding. You take pleasure in this and more all backed by our 100 % Satisfaction Guarantee! Enjoy our complimentary ''On the House'' hot breakfast served daily from 6:00am - 10:00am. Hotel amenities include high speed internet access, in-room coffee makers, newspaper, irons and ironing boards, free local calls, voice mail, data port, and TV with cable. We also offer connecting rooms roll-a-way beds and cribs. ''Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton. ''
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