Modern decor, comfy beds.
Extremely clean room and very comfortable bed.
The staff did not wear masks or gloves at any time and did not social distance. There was not a sign or notice advising guests to wear masks or to say only one guest at a time in the elevator. There was no hand sanitizer available in the public spaces.
It was in a convenient location
It wasn't very clean, nobody was wearing a mask so I felt very unsafe, there was no soap in my room, and the air conditioner was extremely noisey and kept me awake all night. I had to eventually turn it off and was very hot. Not a good experience overall.
Location Front desk staff very friendly ease of check in
Room was clean and comfortable for the most part
It was hot outside and room was 76 degrees when we entered. We set it for 72 and ac was running. We came back later that night and it was back to 74. We set it at 71 and went to bed. AC ran for a while but by the time we got up it was back to 74
Clean and friendly staff. Hotel and room as pictured.
Great location for a TN game.
The first room we were assigned to on the 4th floor had not been cleaned so we went back down to the desk to be reassigned the one right beside so we lugged everything back up.The mattresses were very lumpy and need replacing.
Enjoy a Stay at Our Contemporary Knoxville Hotel We invite you to visit our newly remodeled Holiday Inn Express® Knoxville East - Strawberry Plains accommodations. This hotel's location off I-40 provides you with easy access to a variety of attractions. Leisure guests appreciate that we're just a short distance from the Knoxville Museum of Art, the Knoxville Zoo and Neyland Stadium. Bordering Strawberry Plains, our hotel's location is a 30-minute drive from Dollywood and the Great Smoky Mountains. Guests can catch a Volunteer football game at the University of Tennessee, since it's so close to our hotel. Corporate travelers are welcome to stay with us in Knoxville. Our hotel is near a number of businesses, including General Electric, AC Entertainment and Green Mountain Coffee. Our visitors can also enjoy access to our 24-hour Business Center with copy, print and fax services, as well as our free high-speed, wireless Internet access. If you're looking for pet friendly hotels in Knoxville, TN with great amenities, look no further. You can work up a sweat in the 24-hour Fitness Center and then take it easy in the heated, indoor mineral pool. Join us every morning for one of our signature cinnamon rolls and a hot cup of Smart Roast Coffee, which are served fresh daily at our Express Start breakfast bar. Reserve a room at the Holiday Inn Express® East Knoxville hotel to experience quality amenities at a price you can afford.