西雅圖塔科馬國際機場租車

優點： Location was easy to find. Car was good.

缺點： Slowest moving line and if you book through online portals, some of the key information does not translate to FOX. They try to sell you a lot more. You have to touch the screen a lot more to decline and agree to details that can be better automated. That explains the 13-15 mins per customer. Other providers as way faster and touch-less.

優點： The car didn't break down on me.

缺點： 1) hour wait to get the car, 2) car was dirty and even had previous occupant's things in there, 3) wipers didn't work, 4) way over priced.

優點： Value

缺點： Pickup and dropoff wait time

優點： Pick up and Drop off was easy

缺點： The suv was not what I expected, it was like a tiny ice cream truck with no trunk space. And no power seat had to use pillow to sit on in order to see over the steering wheel

缺點： Car was extremely dirty inside, foot prints on ceiling of interior. Broken seatbelt. Breaks were squeaky, felt like a tin box, Thought we were getting a Dodge Journey, we got a standard junk car, Outlander , car smelled like throw up and veered to the right. Not happy with the car we gave, did not have time to complain to Rep.

優點： One of the staff members we encountered was very helpful

缺點： We were charged for road-side assistance which we did not ask for. My guess is that the desk attendants are paid commission for the extras they sell. We didn't notice the extra charge on the bill until after we picked up the car. We tried calling customer service but were put on hold for so long we decided to make an extra trip to the airport to get our bill sorted out. The second lady was helpful, apologized for the inconvenience of having to return and, for compensation of our troubles, wrote a note on our bill that we could return the car without filling it with gas. When we returned the car, we showed the attendant the note regarding the gas compensation but, after returning home, we found we had been charged for gas. We then had to call back to FOX, were put on hold for over 20 minutes and, after 29 minutes, we were told our card would be reimbursed. I hope so. All in all, I can't recommend FOX rental cars. The car we rented worked great for the two weeks we had it, but the unpleasant experiences at the beginning and ending of our trip was very frustrating.