Loud, rude guests. Unhelpful over-night clerk
Quality hotel. Very clean, large, nicely-decorated room. Good location, plenty of parking. Plenty of shopping and dining nearby.
Guests having party, drinking, ALL afternoon on patio right under room, until at LEAST 12:30 A.M. Overnight front desk staff was completely unhelpful. Clerk clearly didn't care that us and our 3 year-old were being kept awake. Even when we complained at 12:30 A.M. about the noise, he brushed it off and did nothing to help. Otherwise, staff and hotel were excellent, but when the front-desk clerk sides down-plays guest complaints and sides with a bunch of drunks... we will NOT be staying here again.
Travel in style at SpringHill Suites by Marriott in Lansing, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in Lansing. Take the stress out of travel with free Wi-Fi, relaxing pool and fitness center. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day - like eggs with salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. End your day with a refreshing cocktail at our onsite bar featuring nightly drink specials. Discover SpringHill Suites on your next visit to Lansing and leave relaxed and refreshed.
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