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9.6
優點： The staff in Minneapolis were amazing
缺點： The call center was difficult to understand.
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10.0
優點： ease of processing and the customer service
缺點： nothing that I can think of
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9.2
優點： Pretty easy with quick pass through paperwork, short walk to car.
缺點： Only one person at National/Alamo desk, so short line formed after flight. Floor of car had fair amount of dirt on it, especially around the edges.
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9.2
優點： yes, staff was very, very friendly, and drop-off was very simple.
缺點： A roof over the cars during freezing rain would have been lovely. I did love to have found an ice scraper in the back seat.
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10.0
優點： EASY
缺點： ALL WAS PERFECT
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10.0
Great vehicle for what we needed
優點： Size, gas mileage, smooth ride, back up camera, automatic door opening
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10.0
缺點： I had to go online to get a rate of $275 vs the walk up rate of $450 for 9 days.....why can't you just offer the same rate. It was semi stressful
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6.8
art
優點： Value for money was great. Cheapest rates. Vehicle was clean
缺點： 1. I was given a lower class vehicle originally. 2.
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2.0
Never again
優點： Arrived in Denver on way to Sioux Falls, united cancelled the flight and could rebook for 8:35 the next evening. That would have been 24 hours in Denver airport (after waiting in lines with hundreds of other people). Decided to drive there and complete the leg of trip must faster, I thought. Got to Denver Avis rental office, about 35 or so people were there, two to three rental agents were assisting other stranded people and a few reservations. Stood in line for over 2.5 hours while the agents processed in an epic glacial speed. When I finally get up to the counter, the manager (I assumed) appeared and was full of apologies. He did not know of the horrendous amount of wait time. Lobby was filthy. Car was filthy. A running light and a headlight were out on the car (less than 6000 miles). Never again. Denver airport's and its United hub need to get their sh!t together. No wonder my corporation offers trips that don't involve Denver in hire plans.
缺點： Didn't make it to Sioux Falls, United cancelled my flight. Rented from Denver. Never again.
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5.2
缺點： The woman at the counter at pickup was extremely rude to each person in line.
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10.0
always alamo
優點： The car was wonderful to drive. I have rented from Alamo since the 1980's. Wish I had been smart enough to buy stock then. The only area that was a little different was a keyless ignition. New for me didn't take long to adjust. You have wonderful employees.
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9.6
Sam the agent gave best service ever
優點： Attentive to our needs
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9.6
優點： The staff in Minneapolis were amazing
缺點： The call center was difficult to understand.
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10.0
優點： ease of processing and the customer service
缺點： nothing that I can think of
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9.2
優點： Pretty easy with quick pass through paperwork, short walk to car.
缺點： Only one person at National/Alamo desk, so short line formed after flight. Floor of car had fair amount of dirt on it, especially around the edges.
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9.2
優點： yes, staff was very, very friendly, and drop-off was very simple.
缺點： A roof over the cars during freezing rain would have been lovely. I did love to have found an ice scraper in the back seat.
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10.0
優點： EASY
缺點： ALL WAS PERFECT
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10.0
Great vehicle for what we needed
優點： Size, gas mileage, smooth ride, back up camera, automatic door opening
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10.0
缺點： I had to go online to get a rate of $275 vs the walk up rate of $450 for 9 days.....why can't you just offer the same rate. It was semi stressful
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10.0
always alamo
優點： The car was wonderful to drive. I have rented from Alamo since the 1980's. Wish I had been smart enough to buy stock then. The only area that was a little different was a keyless ignition. New for me didn't take long to adjust. You have wonderful employees.
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9.6
Sam the agent gave best service ever
優點： Attentive to our needs
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2.0
Never again
優點： Arrived in Denver on way to Sioux Falls, united cancelled the flight and could rebook for 8:35 the next evening. That would have been 24 hours in Denver airport (after waiting in lines with hundreds of other people). Decided to drive there and complete the leg of trip must faster, I thought. Got to Denver Avis rental office, about 35 or so people were there, two to three rental agents were assisting other stranded people and a few reservations. Stood in line for over 2.5 hours while the agents processed in an epic glacial speed. When I finally get up to the counter, the manager (I assumed) appeared and was full of apologies. He did not know of the horrendous amount of wait time. Lobby was filthy. Car was filthy. A running light and a headlight were out on the car (less than 6000 miles). Never again. Denver airport's and its United hub need to get their sh!t together. No wonder my corporation offers trips that don't involve Denver in hire plans.
缺點： Didn't make it to Sioux Falls, United cancelled my flight. Rented from Denver. Never again.
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5.2
缺點： The woman at the counter at pickup was extremely rude to each person in line.
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