Rooms are tired
Location, Location, Location!!!
Hotel sits inside the state park with golf course, spa, hiking trails, etc. Hotel shuttle takes you to race track or downtown a real plus.
Run don't walk.
I booked a room and made a mistake on my dates. They would not refund my 200$, or let me switch the dates. Total rip off. No customer service, no consideration, no help. Just screw you. We'll you got my money but you lost my respect, future patronage, and I will tell everyone I know never to stay at you hotel. Poor poor business practice, I hope you go out of business.
Great location and historic vibe. Our family enjoyed staying in the beautiful Saratoga Spa Park and being just a short walk/drive to the Roosevelt Spa & Baths. The resort's restaurant is pretty good for a family breakfast or brunch.
We would've preferred to have a spa at the resort, a better fitness center, and a restaurant with a more diverse menu. That being said, just a short drive away on Broadway, closer to Congress Park and the Visitor's Center, you'll get a larger selection of restaurants and cafes. We were also able to order in from places nearby. Overall, we enjoyed our stay. It had an old world charm to it and we felt like we were living in the early 1900s.
Perfect Spot for SPAC
Perfect location from which to enjoy a SPAC concert; lovely park
Cleanliness an issue - the "detail for retail"
Very old and crusty - 2 star, NOT 4 star
The staff was very professional. After seeing the room was definitely not up to my standards, I asked the front desk clerk for a refund and he was very polite and helpful.
The place looks like it was last renovated 40 years ago. This is NOT 4-star accommodations. 2-star at best. A Best Western has miles on this place.
Staff is all Union I was told and it's noticeable. Nobody cares and I saw multiple violations like chopping paints, water dripping and a foul smell in the bedroom. A total ripoff for the money.
When you stay at Gideon Putnam Resort And Spa in Saratoga Springs, you'll be near the airport, a 2-minute drive from Saratoga Performing Arts Center and 6 minutes from Saratoga Casino and Raceway. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Saratoga Springs? This hotel has facilities measuring 12000 square feet (1115 square meters), including conference space. A train station pick-up service is provided at no charge, and free self parking is available onsite.