Breakfast with healthy options
Rude staff person when we called before arrival
Great location, right in the middle of the historic district. Clean. Very comfortable bed for me but my wife said it was too high and difficult to climb in.
There is no place comfortable to sit in the room. There are two high chairs and a small round table. You can sit on the high chair (not comfortable) or on the bed---but not suitable for more than a few minutes.
Disclosure up front of $150 pet fee, Faster service in restaurant.
Hospitality lacking at restaurant/bar
Front desk helpful and courteous
Six of us came into the bar at 9:15, & were told initially we couldn’t order dinner because the kitchen would close at 10! After “checking” with kitchen, we were grudgingly seated. Drinks & apps okay, then had a thirty minute wait for mains, of which a couple were dry to the point of being inedible. Two of us stayed in the bar after, and despite several patrons still being present, staff started putting stools up as if this was some dive bar. Not at all what is expected from a top-rated hotel.
The location was great for exploring Savannah, many attractions are within walking distance as well as a trolly pick up location across the street. We were able to check in early which was nice to get settled into early in the day. The amenities in the room were great, having a mini fridge and safe are always a plus. Staff was all very polite and welcoming. The front desk was able to hold our bags at check-out until we left for our flight.
To be honest there wasn't anything I did not like. If I had to nitpick only one elevator was available due to renovations going on. Of course, single elevator access due to winter renovations are minor in my book because they did not cause much of a disturbance and it was the slow time of year which is when these type of renovations usually occur.
The staff was world-class. I made a mistake on our reservation, booking our room one day later than intended. The Andaz staff was very understanding and accommodating. They changed our reservation on-the-spot....even providing an early check in. My family and I had a great stay...we will be back!!
Will be my go-to Savannah hotel!
Great staff! Eager to help and always friendly.
Limited room service menu, no service at the pool
This is the only place we stay at in Savannah now that we do not live in town. Staff is amazing! Great room and service from all of the staff. Room was very clean.
Extremely Accommodating under extended circumstances. Very friendly staff.
The staff are great. The location is also great. The complimentary beverages (not the alcohol) were a nice feature. The terrace with pool and fire pit is nice. I would definitely stay there again.
The housekeeping was fine but could have been a little bit better. Didn't leave clean towels one of the days we stayed. The fitness center is a little small.
The room was beautiful and stylish. The bed was so big and soft, I had to literally roll out of it. The staff was incredibly courteous. The continental breakfast included in my package was unlike anything I had ever seen. So many wonderful food options, and all of it was delicious! I look forward to my next stay there.
Very helpful staff
The hotel staff was great. I was quite surprised with the level of service. It struck me as being on the level of a much more expensive hotel.
A boutique hotel offering artful decor, warm hospitality and delighting in new south sophistication. Located in the heart of the fun and just a little funky prime historic downtown location. Situated across from Ellis Square, 6 stories, 151 rooms and suites and 2nd floor terrace with fire pit and pool.
所有於2020年4月1日前預訂，且入住日期為2020年6月30日前的現有凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那預訂（包括提前購買房價），可以在入住前24小時免費退改。所有於2020年4月2日至2020年6月30日期間預訂的未來任意日期的凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那預訂（包括提前購買房價），可以在入住前24小時免費退改。更多資訊請瀏覽凱悅酒店集團新型冠狀病毒（COVID-19）通告。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那的位置在Historic District - North的14 Barnard Street，距離薩凡納市中心0.5公里。 Johnson Square是距離凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那最近的地標。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那的入住時間為16:00，退房時間則為11:00。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那有提供免費Wi-Fi。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那沒有提供免費停車。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那沒有提供免費機場接送服務。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那距離薩凡納/希爾頓黑德國際機場11.5公里。 凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那距離希爾頓黑德機場40.5公里。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那歡迎住客攜帶寵物入住。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那有附設泳池。
凱悅酒店旗下 - 安達茲薩凡納酒店 - 沙凡那已採取以下的措施：