Comfortable sleep without any sort noise, which was what I needed after reaching there at 1.30 am.
Breakfast at the Executive lounge was just okay. It could have included more hot items.
The price was great. Breakfast excellent. Happy Hour was good. Mattress was awesome.
A little dated..... no services on concierge floor / lounge starting on Friday. Not even hot water for tea.
Eateries opening hours did not follow advertised schedule. At breakfast time, had to wait about 5' for a waiter to show up. Hot water took its time in showing up.
Just for sleeping...
Sheets and towels were clean. Room was an OK size. Internet worked.
Surly staff Daily charge for parking No refrigerator in room. Shower head not working properly Tub slippery No bed cover or extra blankets Soft bed Noisy and impossibly to adjust air/heat Really noisy room (planes/trains/automobiles)
Nice staff. Heater worked. Plenty of outlets
Stained linens and towels poorly made bed Poor internet (and if not HH member, you pay) Charge for parking Lots of "fees' drive up the price: beware Currently under construction
Clean room, great staff, good food.
I travel for a living, so time off is precious. We stayed at the Hilton as it has always been a comfortable place. My wife was part of this trip and participated in a meeting here. These two days were my few days off. At 8am on Friday morning I was relaxing with a cup of coffee when a very large grinding noise started over head. It was bad enough to knock a few pieces of my rooms ceiling down onto my computer, as I was at the desk. The front desk was helpful with my noise complaint, as the noise ceased. Yet during a business phone conversation I was having the noise began again a little after 9am. Giving up any hopes of relaxing or even having a phone conversation, we packed and left our room. Even the Hilton should inform guests of renovations so that we can understand perfectly that there will be no piece during your stay. Ron
Staff was friendly and the lobby was very nice.
The bathroom was not clean there was black hair on floor and in tub and I am a blonde. Which is kinda gross! It made feel like the rest of room was half fast clean so I did not use the glasses or other amenities. The lighting in bathroom is bad when trying to put on make-up I wish there was lighting was brighter by closest. I wish they told me they had a pool. I found it on last day when I was leaving. They over charged my credit card which froze it and I had no money to eat! And I forgot my camera charger in my room and I have left 3 messages and have not yet got a response. Not sure if i would stay here again.
It was very clean and well decorated with nice art work etc. The bar staff and some of the reception staff were very helpful.
Internet access purchased was not reliable but this was rectified when we complained.
The Hilton Sacramento Arden West hotel is a full service Sacramento hotel centrally located in the Point West Business District and is the only full-service, high-rise Hilton hotel in the Sacramento area. The hotel offers both business and leisure travelers outstanding accommodations and superior service. Our location allows for easy access to Cal Expo, home of the California State Fair and dozens of exhibitions and festivals. The California State Capitol, historic Old Sacramento and the Sacramento Convention Center are just five minutes south of the Hilton and the Roseville/Rocklin area is a quick 16 miles east. The Hilton Sacramento Arden West hotel is minutes from the Sacramento International Airport (SMF) and central to every major area freeway. The Hilton Sacramento Arden West hotel is situated within easy driving distance to several of the area's most popular sports and entertainment venues including Cherry Island Soccer Complex, the Sacramento Soccer Complex, Arco Arena, the Sleep Train Amphitheater and Sacramento State University. If time allows, let our complimentary shuttle service take you to the Arden Fair Mall, which is located just across the business 80 freeway. The Arden Fair Mall is home to 165 specialty shops including M.A.C. Cosmetics, Swarovski Crystals and, of course, See's Candy. Large retailers include Nordstrom, Macy's, JC Penney, Sears and Barnes & Noble. Guests can take in a movie if time permits at the United Artists Theater located in the Arden Fair Mall. Hilton Sacramento Arden West Hotel Features Include 100% non-smoking facility, Check-in kiosk and ticketing center, High-speed, wireless Internet access, Newly remodeled pool area & spa, Modern workout facility with all new Precor equipment, Exquisite Harvard Street Grille Restaurant, Cameo Lounge and coffee cart, Ample complimentary parking, Hilton hotel gift shop featuring sundry items, 18,000 square feet of newly renovated, flexible meeting space and open atrium dining area, Concierge level including an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres and late night sweets. Hilton Sacramento Arden West Hotel State-of-the-Art Guestroom Amenities 35" modern flat-screen, plasma televisions in all standard guestrooms, Wireless, high-speed Internet access available in every room, Hilton's Serenity Bed Package featuring European linens on Serta's Suite Dreams Mattress, Crabtree & Evelyn bath amenities, Work desk with two-line phone and voicemail, Cuisinart coffee maker, iron, ironing board and hairdryer, Concierge level rooms offer plush robes, 37" flat-screen plasma televisions, cordless telephones and access to the newly remodeled Concierge Lounge, MP3 compatible alarm clock, Daily USA Today newspaper delivery, Cable television, On Command movies and Nintendo The Hilton Sacramento Arden West Hotel Neighborhood Minutes from one of the largest shopping, dining and entertainment venues in Sacramento including Taro Sushi, California Café, Elephant Bar, Starbucks®, Fresh Choice, Chevy's, Buca di Beppo, Nordstrom, Nordstrom Rack, Abercrombie & Fitch, Ann Taylor, Apple Computer, Coach Leather, Coldwater Creek, Godiva Chocolatier, Sbarro and Sephora. Raging Waters, Sacramento's premier water park and picnic facility, is located on the Cal Expo grounds, just across the Business 80 Freeway and offers a perfect venue for company events, family reunions and family fun for tournament attendees who have some time to enjoy the area. The Hilton Sacramento Arden West hotel is within 15 miles of McClellan Business Park, Mather Field, Sacramento Executive Airport and Franklin Field. Thunder Valley, the region's largest gambling casino, is located in Lincoln, California, just 25 minutes east of the hotel off Highway 65 from Interstate 80. Travel should take you places.
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