The location was perfect for a 'base' to visit the island and all of the amenities available.
The staff were very sullen and never greeted the guests and smiling seemed to be a major effort even when spoken in Portugese to them.
We were pleased that the discount offered via the site was around 50% of rack rate, as we certainly would not have paid anywhere close to full price for the hotel. It is walking distance to the city's main shopping mall, which is useful for short stays and also for those who wish to remain out of the tourist downtown.
The hotel decor was outdated and needed revamping. It is located in a one way street which means that for early morning airport departure, one is forced to travel into town in very heavy traffic. Allow an extra few minutes. No good restaurant options within close walking distance.
The stuff is friendly, rooms clean.
Limited choice of food at breakfast
Good basic hotel, clean and comfortable for reasonable cost. Nice staff. Liked the fact that breakfast cntinued to be served til 10am so no need to get up too early. Also check out as late as 12 noon was good, and the staff were happy to look after our stuff while we wandered into town.
Decor a bit dark and dingey. No outdoor relaxing area such as garden or terace. No WIFI in rooms.
Good sized room with sitting area, small verandah, large bed, comfortable pillow. Everything was clean and in good working order. Good breakfast. Excellent value for money.
friedly staff easy access to town
Really comfortable,minutes away from the centre and I could sleep there during the day,having just got off a sailing ship
Relaxing atmosphere, nice view onto garden. Friendly, professional staff.
The size of the room and the balcony over the 'central courtyard'
The 'central courtyard' was in fact open at both ends to traffic so was pretty noisy quite early in the morning.
The total area of the room
With a stay at Canadiano - Urban Nature Hotel, you'll be centrally located in Ponta Delgada, within a 5-minute drive of University of the Azores and Ponta Delgada Harbour. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.