Tv's need to be updated
The Tv's were flat screen Vizos. The quality of the TV wasn't great, very fuzzy
Shower, tv channels available
Staff attitude was not pleasant;was told upper floor rooms were "unavailable " due to my discounted room rate...never ran into that restriction before
Pool , Hot Tub and salad bar
No carpet peeling wallpaper mold
Great staying! Recommended!
I loved staying there and highly recommend anyone looking for an affordable and comfortable stay! I even forgot my shirt there and talked with Deborah who shipped my shirt back to me. Loved it!
Although the concrete hallways were rather stark, the rooms were comfortable and had everything we wanted. The rooms and bathroom were spacious, the bed was comfortable, showers hot, we didn't hear a lot of noise from adjacent rooms, and we had a nice view (3rd floor) out to the ocean. The omelets at the attached restaurant were fabulous - highly recommended! The hotel was minutes away (by car) from both Carmel and downtown Monterey - I would definitely stay there again. Great value for money. Helpful and friendly staff too.
Stains on the carpet in the hallways.
Loved our stay
We were very happy with our room and location. For the price and comfort it was perfect.
No continental breakfast.
All around good and friendly service from hotel staff. A pleasant stay. Convenient for visiting Monterey and Big Sur.
Hotel is poorly signed and difficult to see from the street. Some of the carpeting on the bench outside the lobby area is in poor condition and needs to be replaced.
Great front desk staff and pool open late
No shower curtain, very limited fitness facility and hot tub under construction
Nice location with lots of parking...but...
Very disappointing. Several cleanliness, plumbing, decor, and electrical problems between the two rooms we rented.
To start off, the staff was friendly and helpful. The beds were comfortable, plenty of channels to watch on the TV, Wi-Fi worked as expected. The Crazy Horse Restaurant was not bad. The towels were clean. The Restrooms were clean. I didn't use the pool or the hot tub during my stay. The hotel has a interesting design.
Due to the nature of the design there are spiders hanging from the lights. The toilet did not work correctly. During the morning it would flush and at night it would refuse flush. Not sure if its by design during the drought or if it was just not working.
You get what you pay for
Initially the room looked clean and up to date. The bed was clean and comfortable. The bathroom was clean and stocked.
The heater did not work, had to go get a space heater from the front desk. There was mold in the bathroom that made us both sick. One of the bath towels was clearly past its prime with holes and frayed edges. Neither the bathtub or the sink drained resulting in a shower with your feet submerged in dirty water and a sink that took a ton of water to rinse out. There were little bugs flying all around in the bathroom and dead stuck to the walls everywhere. I think they bit me. The front desk promised a breakfast buffet until 11, but when we showed up at 10:45 we were told they had already put everything away. When we sat down to order breakfast cooked to order, they brought me a little creamer pitcher, with one of the little bugs in it. Yuck. Ordered white toast, it was hard as a rock. We asked for another piece of toast to replace it and it came back twice as hard and burnt. We gave up on the toast and coffee. Oh and did I mention the bum digging through the trash outside our window?
With a stay at Red Lion Hotel Monterey in Monterey, you'll be within a 5-minute drive of 17-Mile Drive and Monterey County Fairgrounds. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.