We got married at this resort through a cruise line last year. This year for our anniversary we returned. We had a king size bed with an ocean view. Loved the room! It was very spacious. Bed was a little too firm for us, but it did the trick. Also, the daily cleaning service of the rooms are VERY slow. From our 4 night stay they came once AFTER we went to the front desk to request that they come clean our room and change our sandy sheets. The all inclusive is nice, plenty of food. I give the nightly entertainment a B+. Loved the pool and bar area and there is an amazing spot to snorkel off the hotel beaches! Right outside the hotel, if you're up for a quick walk, there's shops and restaurants including margaritaville. We will be back.
Slow cleaning service for the rooms. Had to request a room cleaning and fresh towels because no one came by the end of our 3rd day. Buffet and food could be a little better, but it wasn't bad or anything. B+ for food and entertainment. A+ for room and beaches.
The staff members were great... the rooms were okay nothing too fancy.
I didn't like the food. The food wasn't great at all. The fact that it's all inclusive and you had to pay for wifi was another reason I didn't enjoy my stay. Overall the resort is nice but I wouldn't stay there again... I didn't eat much and I wasn't able to keep in contact with my family and friends because wifi was 5 dollars per an hour...
Proximity to the beach, friendly staff, and cleanliness.
The food is not all that great.
Great hotel for a reasonable price
The food was lovely and the room was comfy. The staff was very courteous and very polite.
The food at the grill needs a little work. I visited there twice and in the two instance the food was badly burnt, not very sumptuous at all.
Could be better
The food was excellent, staff was very professional
The smoking / non smoking areas need to be more defined especially for kids and people with respiratory problems.
The service staff was great and very helpful. The rooms were okay and comfortable
The food was very disgusting. They really need to ramp up the food service. No type of real Jamaican cuisine. They should compensate me for the awful dining experience.
"Located in Montego Bay, this beachfront property is in the city center and within a 10-minute walk of Hip Strip and Dead End Beach. Montego Bay Marine Park is 1.5 mi (2.4 km) away. "