Fire safety poor
nice views across the lake to the mountains of France from the 5th floor
There was initially no fire safely information in the room. When supplied the fire exit indicated was poorly marked, nothing to guide anyone in the event of a fire. On checking the staircase of the emergency exit found numerous items partly blocking the stairs between the 5th and 4th floors. Did not check any further down. Hotel looked very tired, and carpets in the entrance were not cleaned for the 2 days of our stay. Fire hazard issues pointed out to the management, but not the emergency staircase issues. Breakfast very expensive for what it was.
People were so kind and gentle.And super nice location.
staf were very friendly, rooms were comfertable but without an air condition, the hotel located in the center of the city, they offer free bus ride in Montreux, Vevey & Vellneve also they offer free internet &10% discount in the restuarants,cafe,spa of 5 defferent hotels in the city of montreux.
in my point view , I wished that the rooms were air conditioned in case of planning to visit the city again in the summer.
breakfest not included otherwise 24!!! CHF, sauna is cold even after asking, the room is old and they don't clean very well
Setting was beautiful. Hotel still has some of its former grandeur but probably hasn't been renovated in 30 years.
Classic hotel located on lakeside in expensive location. Small bathroom adequate, although the ugly split in the wash basin was not very appetising.Notice that the mini-bar fridge stocked to bursting, therefore unable to use to cool own drinks.
Very disappointed on arrival to find that our room key did not open the door! Had to return to reception from 4th floor to ask for assistance. The receptionist very apologetic and gave us another room on next floor...we had 4 suitcases and other bags( as we could not leave anything in the car) and had spent 11 hours driving so this was not a happy start. We chose this hotel as it was our wedding anniversary so this incident really did spoil the entire stay.Unfortunately our room did not look out over the lake so it was all a bit of a waste to be faced with a block cross the road...not very romantic. Although the setting is on the edge of the lake the surrounding area was not very nice when we went out in search of dinner at 9pm: noisy crowds of youths and shrieking girls with a Macdonalds next door. As this was to be the highlight of our 9-day trip it was a complete disappointment.Interestingly, walking along the edge of the lake next morning we found much nicer areas. If we return we will choose something further along the lake within the town.
If you do stay at this hotel, I recommend that you request a room with a balcony view facing Lake Geneva.
The reception staff were most helpful for me. The bedroom was great and the breakfast very good indeed.
Only the price was expensive for me, but probably not as Swiss hotels go.
location and lake view
brakfast can be better for this price
Location and breakfast
Free internet and selection of movies was great Helpful staff Not full
No parking at the hotel - had to go to public parkade 30 m away, so not too bad Beds not very comfortable Restaurant was being renovated
Located in Montreux (Montreux City Centre), Hotel Eden Palace Au Lac is steps from Freddie Mercury Statue and a 4-minute drive from Chateau de Chillon. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.