The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.
- Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative
- Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm
The staff are great and go out of their way to make your stay perfect. Meticulously clean.
The staff was very friendly and knew our names quickly.
very friendly staff and clean room with good linen.location is convenient
room too small
Impeccable service and great location.
The staff were extreamly helpful and went out of their way to make sure our stay was a very good expericance.
Surrounded by the tree-lined streets of the West End neighborhood, The Ritz-Carlton, Washington, D.C. is one of the city’s most refined luxury hotels. From the moment of arrival, this urban retreat and the history that surrounds you are ever-present at our downtown D.C. hotel. Located on 22nd Street, our distinctive five-star hotel is set deep in the heart of the District, yet provides a relaxing respite from the charging energy of one of the most powerful places in the world. Whether your travels bring you to the nation’s capital for business, pleasure or family fun, you will enjoy impeccable service, exceptional accommodations and exclusive amenities at The Ritz-Carlton, Washington, D.C.
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