價格以新臺幣顯示。

卡莉詩瑪阿蘇爾海灘酒店 - 包餐點 - 莫雷洛斯港 Azul Beach Resort Sensatori Mexico, By Karisma- Todo Incluido

Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37 SM. 12, Bahía Petempich, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 872 8080

最便宜
每晚價格

8.0

極好
根據35則評價
卡莉詩瑪阿蘇爾海灘酒店 - 包餐點 - 莫雷洛斯港 - 莫雷洛斯港, 金塔納羅奧, 墨西哥
3月5日 週五
-
3月6日 週六
比較KAYAK和 |

供應商 每晚總額
Snaptravel NT$5,658
Agoda.com NT$7,022
Snaptravel
Agoda.com

有用資訊

性價比

7.6

與巿中心的距離

6.9km

地點評分

8.4

最近的機場

Cancun/坎康

與機場的距離

15.0km

飯店客房

3月5日 週五
3月6日 週六

標準客房

NT$5,658起

床型
供應商
每晚價格含當地稅項與費用
未知
NT$5,658 每晚

豪華客房

NT$7,022起

床型
供應商
每晚價格含當地稅項與費用
未知
NT$7,022 每晚

評價

旅客評分

0
0
0
0
0

月份

旅客類別

查看以下主題的評價:

+
  • 2019年1月
    6.2

    Beautiful resort undercut by terrible service at ever level

    The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.

    Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here

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飯店簡介

概覽

"Located in Puerto Morelos, this beachfront property is in a national park, 0.1 mi (0.1 km) from Petempich Bay, and 3.1 mi (4.9 km) from Crococun Zoo. Ojo de Agua Beach and Costa Occidental de Isla Mujeres National Park are also within 9 mi (15 km). "

Expedia

顯示更多

服務特點

免費停車
免費機場接駁車
免費無線上網
游泳池
歡迎攜帶寵物
水療

8.0 極好

根據35則評價

8.6

清潔度

8.5

舒適

10.0

設施

8.4

地點

登記入住

15:00

退房

12:00

取消/預付費

政策根據不同房間類型和供應商而異。

設施

現場自動提款機
保姆或托兒中心
商務中心
整個單位在地面一樓
租車
鬧鐘服務
整個單位提供無障礙通道
所有區域均提供Wi-Fi
網路
每日房務清潔
WiFi
傳真機/影印機
家庭間
門房服務
風扇
可提供嬰兒床
娛樂部職員
現場貨幣兌換
羽絨枕
滅火器
禮品店
土耳其浴(哈曼)
洗衣設備
熨燙服務
洗衣服務
平板電視
會議/宴會設施
折疊床
免費盥洗用品
園景
附設商店
客房服務
防火警報器
無接觸自助辦理入住和退房
觀光旅行櫃檯
防敏
可提供口罩給客人
防敏枕頭
用餐地區需保持安全社交距離
桌遊
遊戲間
社交距離規定
高爾夫球
住宿由專業清潔公司清潔打掃
Spa
有程序檢查客人健康
熱水浴缸
獨木舟
兒童泳池
iPhone 底座
室外泳池
潛水
晚間娛樂
使用房卡
兒童餐
親子自助餐
餐廳
酒吧/休閒廳
住宿和重點區域均提供洗手消毒液
美容沙龍
特快退房
吹風機
健身中心
在適用位置為員工和客人之間加設屏障
有線或衛星電視
使用針對冠狀病毒的清潔劑
兒童俱樂部
空調
報紙
非羽絨枕
更換住客期間會徹底消毒住宿
客房清潔後會貼上已清潔標簽
所有盤子、刀叉、杯子和其他餐具均已消毒
機場接駁巴士(收費)
外賣食物有密封包裝
食物可以送到客人的住宿
住客可以選擇不使用住宿清潔服務
小泳池
禁止寵物
免費停車
野餐區
乒乓球
泳池毛巾
工作人員將致力遵守當地政府所發出的安全和清潔指引
可看到泳池的景
遊樂場
水上樂園
景觀泳池
泳池桌
私人海灘
浴袍
私人浴室
花園
私人辦理入住/退房
24小時櫃檯
指定吸煙區
蒸氣室
備有儲物室
接駁車(額外收費)
夜店
私人泳池
免費泊車停車
水療與養生中心
婚禮服務
室外網球場
提供禁煙室
陽台/庭院
海灘毛巾
床單
毛巾
保險箱
烤肉架
海景
閒坐區
電梯
按摩
洗髮精
池畔吧
淋浴
浴帽
電梯直達
拖鞋
急救包
小吃吧
靠近床頭的插座
沙發床
鬧鐘
沙發床
陽台
浴缸
水療浴缸
沐浴乳
瓶裝水
泳池玩具
房内早餐
新娘套房
泡茶機/咖啡機
電話
瓷磚/大理石地板
廁所
衛生紙
保險箱
桑拿浴
牙刷
毛巾/床單(額外收費)
衣架
垃圾桶
咖啡機
電視
高層可乘電梯
潤髮乳
書桌
用餐區
站立式淋浴間
衣櫃
DVD 播放器
水上溜滑梯

地點

最熱門地標

  • Arrecife de Puerto Morelos National Park 2.3公里
  • Crococun Zoo 4.8公里
  • Puerto Morelos Lighthouse 6.9公里
  • Puerto Morelos Town Square 7公里
  • Dr. Alfredo Barrera Marin Botanical Garden 8.8公里
  • Bonanza Ranch 16.1公里

附近的飯店

最近

9,極好(143條評價)
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最便宜

8.4,極好(417條評價)
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NT$4,363起
7.9,好(28條評價)
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推薦

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8.8,極好(133條評價)
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飯店 北美洲 墨西哥 金塔納羅奧 莫雷洛斯港 卡莉詩瑪阿蘇爾海灘酒店 - 包餐點 - 莫雷洛斯港