搜尋英國航空便宜航班

Trolley blocked gangway

優點： Two empty seats next to me

缺點： 1.Cabin staff would not move trolley to allow me to pass to give a gift sitting forward of me for an unreasonably long time. 2. Being accused of being abusive when I complained

Delayed

缺點： Told there was meal and then asked to pay for it - show be clear when booking!

Do BA even care about their customers anymore?

優點： Nothing - I arrived eventually.

缺點： Undue stress, over booked flight, lost luggage. Zero customer service. Will never fly BA again.

優點： I did get to Glasgow

缺點： Boarding by bus, late, expensive, bag fee, no drink.

優點： New plane. Adequate comfortable seating. Relatively punctual.

缺點： You have to buy even water so it feels like a low cost airline.

優點： That the flight only came in 15 minutes late.

缺點： An old beat up plane in desperate need of renovation especially for a long haul flight. Only one nice flight attendant who tried to help. Others not interested. Terrible seat that I tried to move with no success. Did not eat anything or watch any entertainment. Very unpleasant experience. I have flown this route many times and next time I would fly Swiss through Zurich or Geneva as I have done before.