Great breakfast with excellent coffee, Seafood buffet for our dinner was super. Very nice sea view from the balcony. Lots of shops within walking distance. Very convenient. We pretty much enjoyed our stay even just for 1 night. We had been upgraded to a deluxe room, which we greatly appreciated it. Thanks a lot for making our wedding anniversary so perfect.
Quite small bathroom. The reservation person put my last name on the reservation form so the receptionist could not find my reservation in the first place. She called the reservation department, waited for a while and finally found my reservation. Then another receptionist or maybe someone from reservation department came along and complained her about this matter in front of us. For us, that was not proper behaviour. We just thought that she should have done that in the back office, not in front of the guest.
i like the location
rooms are small and room service is bad
Friendly personnel, good place
Pool not so big than look in the picture. Walls like paper, everything was heard from other room and corridor
I think that the location is quite good because it was near to the mall and the beach.
It has a good location just opposite the beach
Yes, the room was not ready at the check in time. I waited for atleast more than 45 minutes after 2.00pm on check in day and finally i went to the room to help out the room making staff. The receptionists specially Ms Knakakhan was very rude and uncourteous, my room was also changed from New Wing to old wing, and the staff at the reception was competely lacking manners and hopitality.
Location, comfort and staff.
Newer block tends to be a little noisier than the old block. Nothing too bad though.
Clean, friendly hotel. Close enough to be near the centre of the action, but far enough away to be quiet.
the coffee and cake bar, the food was very good
i didn't find it particularly friendly, and they put a service charge on everything . . even if you sit at the bar
Location, close to the beach, shopping & good eating places.Staff friendly & helpful
Our room was very noisy, could hear every noise in the corridoor including other guests & the lift. Also thought the pool closing at 5pm is too early.
The location of the hotel
The house keeping staff could be a little more friendly and polite
With a stay at A-One The Royal Cruise Hotel Pattaya in Pattaya (Central Pattaya), you'll be steps from Pattaya Beach Road and Pattaya Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.