The staff were friendly and helpful.
Bedroom and bathroom is big but needs renovation. Aircon was leaking, bad smell. No shampoo, soap, etc in the bathroom. Bed mattress needs to be changed.
I like the staff, the people I had contact with was always smiling and helpful.
free shuttle service.
the shuttle leave the hotel hobby in the puncture time without waiting for any 5-10mins as other guest will different timing in their watch.
there was a few things that were shut down but for the money it was great and the staff were great.
the internet didn't work and the jaccuzi was shut. but no big dramas
The view from my room was nice , i had a see-view room upgrade. And i would say that this is a quite place.
I booked double room for 2 adults and they ask me to pay extra for thai girlfriend. This is their policy they said. It's ok with double as long as the other person is not a thai lady, and the internet was pretty expensive.
One thing I like the most was the surroundings in the hotel is very clean. As cleanliness is my most concern for a sleeping place for me. Besides that, I like the restaurant that I had breakfast as I can have cooling fresh air and mountain view.
To be frank, I dont have a good feeling during the 1st step in the hotel. I smelled something bad, guessed may be from the carpet, and may be I checked in at night therefore it was a bit quite and felt a bit not comfortable. However, after a couple of night is was alright. Another suggestion may be we can have more bottles of drinking water rather than max 2 bottles per room as we do not have kettle in the room.
The room was very clean and tidy, the staff were fantastic and very hard working and would do anything for you.
helping us find another hotel in diffrent part of town
we booked to stay there but the property was unsutaible for wheel chair user even though i was infomed it was.and felt the stanndards were below what i have seen in thailand befour
Hotel is in need of big renovations and is a bit far from the beach thouh there are transportations.
The hotel was good in general,but, i have made my booking for a bangalaw with twin bed and when i got there i was told that the bangalaws are fittied only with double beds and i had to stay in a room with twin bed which they charged me for the price of a bangalaw which is 200 hundred Bhat more.
With a stay at Royal Crown Hotel & Palm Spa Resort in Patong (Nanai Road), you'll be a 2-minute drive from Jungceylon Shopping Center and 7 minutes from Bangla Road. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.