Location - Friendly, smilly and helpful stuff - 2 swiming pools - gardens - 2 entrance for the hotel
when i booked in booking website i read that any additional person will sleep in the room the hotle will charge 1000 bt but when i went there they make me singture that any additional person will cost 3000 bt per night!!! also the internet cost very expensive and there are no wifi in the rooms - most of the towels are old and need to change or relpace with new ones - first days where alot of insects on the garden and the room - reception give just one key for the room - average breakfast - computer in bussines center should have maintanence hardware and software
reception was poor
not the correct work the hotel in relation to the guests
We upgraded to a delux room! Well worth the extra 'few' dollars! Large room with 2 queen size beds, and balcony overlooking the more private swimming pool in a more private area of the resort. A nice outdoor bar -great cocktails and very reasonably priced!
The bathroom was a tad tired.... needed repairs to a leaking tap attached to the toilet and the shower door did not shut properly so flooded the bathroom. However, we used the shower over the bath which was fine. Not a major problem. You get what you pay for!
the hotel was perfect and near every thing such as the beach and the shopping mall
When you stay at Horizon Patong Beach Resort & Spa in Patong, you'll be in a shopping district, just steps from Patong Beach and 8 minutes by foot from Bangla Road. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.