最新評價
- 全部評價
- 好評
- 中立
- 負評
-
9.6
優點： staff was very friendly, helpful and accommodating. the first car i was given smelled like smoke and they quickly changed cars and even upgraded my car!
缺點： cleaned car after someone smoked in it
評價由
提供
-
10.0
優點： The staff was so friendly - by far the friendliest, quickest, most thoughtful service I've ever received when renting a car. The weather was bad and the roads were sloppy but the car was great. Really loved the option of using Apple CarPlay as well.
缺點： No feedback, honestly. I'd always be ok with paying a little bit less, but I think the value was reasonable for the money.
評價由提供
-
10.0
Great
優點： Hassle free
評價由提供
-
9.6
Price and days confusion
優點： The process was extremely convenient to drop off and pick up. Car wasn’t what I expected but it worked fine. Price was the best compared to these companies and locations closer to my home
缺點： I was charged for a 24 hr rental however the time change wasn’t factored in. So I actually paid for 24 hours but was only allowed to have it 23 hrs i.e. 11 CT to 11 ET was equal to 1 day when in fact it is not. This was important because it was a one way rental that took 21 hours to drive. Also, I was quoted one price and the counter price was different. I was somehow being charged for two days even though it was less than one. The counter agent couldn’t figure out what was going on because all my details are the same. All was correct after a new itinerary search.
評價由提供
-
10.0
Great car for a great price
優點： Great deal
評價由提供
-
7.2
優點： Gentlemen at drop was very nice and good shuttle service.
缺點： Only that there was no manager on duty to resolve the fuel issue as i am getting charged more than i agreed to.
評價由提供
-
10.0
Most courteous rental crew ever
優點： Great service
評價由提供
-
10.0
優點： everything
評價由提供
-
10.0
優點： Fast and friendly check in and out.
缺點： Fee for drop off at a different location, not unique to Enterprise
評價由提供
-
10.0
Great Experience!
優點： Excellent friendly customer service.
缺點： Mistake was made with rental of toll pass but immediate rectification of fees upon return of vehicle
評價由提供
-
6.0
缺點： I was "upsold" when I got to the counter - paid more than I wanted only to find out that the car I got probably should not have cost me more. I was told that they had "a ton" of these cars and they just wanted to get them out of the lot. The car was a piece of garbage and I will never rent one of them again. So sorry I paid what I did. I trusted that when I "upgraded" to this car, I would get something better - I couldn't have been more wrong,
評價由提供
-
6.0
Mdw poor employee services
優點： Employees aren't professionals. They ask stupid questions
缺點： Customer service in Chicago midway
評價由提供
-
9.6
優點： staff was very friendly, helpful and accommodating. the first car i was given smelled like smoke and they quickly changed cars and even upgraded my car!
缺點： cleaned car after someone smoked in it
評價由提供
-
10.0
優點： The staff was so friendly - by far the friendliest, quickest, most thoughtful service I've ever received when renting a car. The weather was bad and the roads were sloppy but the car was great. Really loved the option of using Apple CarPlay as well.
缺點： No feedback, honestly. I'd always be ok with paying a little bit less, but I think the value was reasonable for the money.
評價由提供
-
10.0
Great
優點： Hassle free
評價由提供
-
9.6
Price and days confusion
優點： The process was extremely convenient to drop off and pick up. Car wasn’t what I expected but it worked fine. Price was the best compared to these companies and locations closer to my home
缺點： I was charged for a 24 hr rental however the time change wasn’t factored in. So I actually paid for 24 hours but was only allowed to have it 23 hrs i.e. 11 CT to 11 ET was equal to 1 day when in fact it is not. This was important because it was a one way rental that took 21 hours to drive. Also, I was quoted one price and the counter price was different. I was somehow being charged for two days even though it was less than one. The counter agent couldn’t figure out what was going on because all my details are the same. All was correct after a new itinerary search.
評價由提供
-
10.0
Great car for a great price
優點： Great deal
評價由提供
-
10.0
Most courteous rental crew ever
優點： Great service
評價由提供
-
10.0
優點： everything
評價由提供
-
10.0
優點： Fast and friendly check in and out.
缺點： Fee for drop off at a different location, not unique to Enterprise
評價由提供
-
10.0
Great Experience!
優點： Excellent friendly customer service.
缺點： Mistake was made with rental of toll pass but immediate rectification of fees upon return of vehicle
評價由提供
-
6.0
缺點： I was "upsold" when I got to the counter - paid more than I wanted only to find out that the car I got probably should not have cost me more. I was told that they had "a ton" of these cars and they just wanted to get them out of the lot. The car was a piece of garbage and I will never rent one of them again. So sorry I paid what I did. I trusted that when I "upgraded" to this car, I would get something better - I couldn't have been more wrong,
評價由提供
-
6.0
Mdw poor employee services
優點： Employees aren't professionals. They ask stupid questions
缺點： Customer service in Chicago midway
評價由提供
