Location is excellent. Great restaurants surrounding the hotel. Bed was very comfortable. Fire place in lobby was amazing!
Ran out of loaner umbrellas, needed one due to the torrential rain storm. Shower leaked water all over the floor. Television did not work a majority of my visit, “scrambled or weak symbol”. Due to pedestal sink in bathroom, counter space is extremely limited.
The bed was very comfortable
The room was small. We were expecting something bigger
Applied $12 per night “Urban Fee” that was not disclosed upon check in.
Pictures can be decieving
The entrance is modern... pictures look nice. Google chromcast comes in the room.
No coffee machines in room, have to go downstairs through lobby, through connected restaurant to get small 6oz cup from coffee shop. Pictures show king or two double beds... we got one single queen size bed. Room was tiny - I’d say less than 300 sq ft. Sinks were half size so no where to store toiletries. Def European chic but website said it was 4 Star hotel... lamp had stains on it. Would not recommend.
Bed was comfy, location was great, overall esthetic was great. It was a really nice place and I'd stay there again.
Staff mistakenly woke us up at 7am, thinking we had ordered breakfast. We never had. The room was VERY small, with no fridge.
I liked the hotel overall, but I must give a special mention regarding the bed. The king bed had memory foam, and it was extremely comfortable.
There was nothing of mention that I didn't like.
Very well managed
I like the scenery and location. The hotel room was very modern. Clean & smelled great.
bed was super comfortable
room was super small
under new management - new MGR incredibly rude
I have been staying here for years - front desk staff is all new . The girls that used to be there are no longer and somehow now its all men. They are cold and dont understand how to treat guests. The new Manager is absolutely awful and hopefully you dont have to deal with him as he treated me , a repeat guest for many years like dirt.
Personal belonging Stolen
I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?
Clean, comfortable room, but rocky service
The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean.
The girl at the front desk checking in was mumbly and hard to hear. Waited 5+ minutes for a valet attendant to show up (we were the only people there at the moment). Then we were taken up to an uncleaned room. Storing our bags in luggage after we checked out was a similar struggle finding an attendant that was supposed to be there. Fortunately there was one of the staff members who continually helped resolve the issues all weekend long. He was very professional and willing to do any job with patience and a smile. Please hire more staff like him!
Great location, friendly staff, reasonable price
Room smelled like smoke
Perfect beyond my expectations and comfortable
I liked the quiet room, and the overall peaceful quality of the hotel. Also the bed was great. Also enjoyed the lobby.
The room was small but fine for one person.
The great location of the Hotel.
The rooms are very very small and the service at the restaurant is poor.
The overall atmosphere of the hotel. The staff was so helpful and polite. I am a frequent visitor to Chicago and I would definitely stay at Hotel Felix again.
I liked the modern design. The staff was very friendly and helpful and the reception area relaxed and inspiring.
It took forewer to get hotwater to my shower, strangely enough emediately to the zink.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
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