Staff was excellent, room was very clean and very comfy. Room service for dinner was great.
Only two elevators that allow 2 people at a time, took forever to get on an elevator. Fire place in the room, the reason we book this hotel over others, does not work. Room service unavailable in the morning, call 5 times, remain on hold for over 30 minutes only to get busy signals each time. Contacted front desk who confirmed they were available, called one more time, still unreachable. Because of this we were unable to have coffee in the morning, no coffee make in room. Quite disappointing for a hotel that is supposed to be top tier in Chicago
I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.
Beautiful hotel with mediocre service
Beautiful. Comfortable, luxurious.
Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. The lobby Patisserie offers Parisian-inspired pastries, coffee, and sandwiches with outdoor seating in our private courtyard.
預訂了從即日起至2020年6月30日入住芝加哥華爾道夫酒店 - 芝加哥的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
芝加哥華爾道夫酒店 - 芝加哥的位置在Near North Side的11 East Walton，距離芝加哥市中心2.7公里。 約翰漢考克中心是距離芝加哥華爾道夫酒店 - 芝加哥最近的地標。
芝加哥華爾道夫酒店 - 芝加哥的入住時間為15:00，退房時間則為12:00。
芝加哥華爾道夫酒店 - 芝加哥沒有提供免費Wi-Fi。
芝加哥華爾道夫酒店 - 芝加哥沒有提供免費停車。
芝加哥華爾道夫酒店 - 芝加哥沒有提供免費機場接送服務。
芝加哥華爾道夫酒店 - 芝加哥距離芝加哥 中途國際機場15.9公里。
芝加哥華爾道夫酒店 - 芝加哥歡迎住客攜帶寵物入住。
芝加哥華爾道夫酒店 - 芝加哥有附設泳池。
芝加哥華爾道夫酒店 - 芝加哥已採取以下的措施：