Very Rude Front Desk
The doormen who helped navigate the rideshare arrivals
The front desk staff acted like they worked at The Peninsula, not good ole' Residence Inn Marriott. The shower design in the room was just awful - showers were cold, and water was everywhere. The hotel was very loud.
Nicely renovated hotel in great area of Loop
The rooms all had kitchenettes and large bathrooms. Desk staff very attentive and polite. Great breakfast!
Parking expensive - used Spot Hero instead
Great new hotel
Cleanliness of bathroom.
We blend style and substance to create an unforgettable experience at Residence Inn Chicago Downtown/Loop. Ideally located in the South Loop of downtown Chicago, our hotel is one block from the CIBC Theatre and near Millennium Park and Willis Tower. Thrive in one of the largest Residence Inns, an AAA Four Diamond hotel. Start your morning with our complimentary breakfast buffet before you head out to explore Chicago. After a day of business or navigating your way around the South Loop, join us at Roanoke Restaurant and sip on a specialty cocktail and try fine American cuisine. Work out when you want to at our hotel's 24-hour fitness center. Our meeting spaces have everything you need for a successful event, including expert planners and catering services. Our hotel boasts modern accommodations with extended-stay suites. Relax in your room with free Wi-Fi, fully equipped kitchens and separate areas for living, working and relaxing. We look forward to welcoming you to Residence Inn Chicago Downtown/Loop.
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