The arrangement of the lobby caused needless delay for check in.
Long check-in despite using the mobile app in advance. Staff tried checking me into the wrong room (I have a common name). No housekeeping one day (not sure how they entirely missed us). Staff/hotel seemed clueless there was a marathon in Chicago.
Excellent locatio for a quick stay in Chicago
Location, helpfulness of the staff
Somewhat disappointed by the free breakfast which 'hard closed' at 9.30..
Be carefull ordering from kayak.
Amazing staff and very nice looking rooms. The pool was ok.
Breakfast was over a little early. My room had a continuing smell of fried chicken which we didn't have in the room. Be careful when ordering from kayak. When I put my parameters in for my room to have a king suite with a sofa for three adults and a child; also to include parking. When I got to the room it was only a king bed so hey had to move me to a double bed room since they were sold out of king suites with sofa. My reservation was only down for two people and after my stay I received an email saying I am being charged extra for parking.
Two rooms refrigerator breakfast happy hour staff
Happy hour and breakfast were nice.
Our room was not clean! Stains on the pillows and towels and hairs in the bed linens. Bathroom was tiny!!!! We had stayed here before a couple years ago and it was a much nicer room and bathroom. Not impressed at all with the housekeeping... No attention to detail.
What a value
Free large breakfast
Loved the open atrium, complimentary cooked to order breakfast, early evening cocktail and snack reception, cleanliness of the hotel and pool area. It really was a wonderful location and felt very friendly!
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
預訂了從即日起至2020年6月30日入住芝加哥市中心大使套房 - 芝加哥的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
芝加哥市中心大使套房 - 芝加哥的位置在Near North Side的600 North State Street，距離芝加哥市中心1.9公里。 壯麗大道是距離芝加哥市中心大使套房 - 芝加哥最近的地標。
芝加哥市中心大使套房 - 芝加哥的入住時間為16:00，退房時間則為11:00。
芝加哥市中心大使套房 - 芝加哥沒有提供免費Wi-Fi。
芝加哥市中心大使套房 - 芝加哥沒有提供免費停車。
芝加哥市中心大使套房 - 芝加哥沒有提供免費機場接送服務。
芝加哥市中心大使套房 - 芝加哥距離芝加哥 中途國際機場15.3公里。
芝加哥市中心大使套房 - 芝加哥有附設泳池。
芝加哥市中心大使套房 - 芝加哥已採取以下的措施：