大眾芝加哥酒店 - 芝加哥 Ambassador Chicago, part of JdV by Hyatt

Cool hotel, love this area of Chicago

No phone charges available Heater making noise throughout the night, had to choose between being cold or awaken by noise Heat was off when I arrived, "engineer" had to come up to turn it on (shouldn't it be obvious where and how to control the temperature?) Heater was on the ground behind a desk, I had to get under the desk to adjust the temp each time

Not pleasant

Not much

Room would not cool down, hallways looked filthy, beds were hard and not comfortable.

Overpriced. Pleasant staff, but disorganized. Clea

Location great, nice staff eager to please. Breakfast buffet was cold food only, but good. Rooms were small and clean.

Overpriced, elevators were erratic. Power breakfast was fine, but they kept changing the hours. Had to have Food and Bev manager intervene to get breakfast. Did not have enough newspapers on three of the four days I stayed there. Coffee was $9. Mixed drinks were $15. Our group was 50 rooms. Many complaints. Few amenities for the price. No radios in room. Only one electrical plug in room behind chair.

When it's busy, it's a mess.

The only staff I ever saw was at the Check-In Desk. Waited an hour to have an iron delivered to the room. Waited over an hour for car to be dispatched from valet. There was no "welcome to our hotel" from anyone, it was essentially "you're on your own here".