I liked everything about this resort especially the staff. They aim to please .
Liked everything, especially the food, it was amazing!
Loved every minute of it
The food, the resort and everything about it!
The white sand beach was lovely, the hotel was striking in it's design. (The Tulum coast is gorgeous). The resort had all the items a person could ask for in an all-inclusive setting. The food in the buffet restaurant was mostly well done, you could always find something good in spite of a few "misses" that could hardly be avoided in such a large scale operation. The beach side snack restaurant was an amazing buffet for those who didn't wish to get out of their bathing suits. The grounds of the hotel were beautiful and well kept. The staff were fine and tried to make your trip comfortable.
It was our first time in a large all-inclusive and I didn't like the idea that there wasn't a personality to the place. It seemed rather institutional. Also the day we arrived we were told that we couldn't eat in any of the speciality restaurants for our entire stay. We had paid for at least getting into some different dining locations and we had to eat in the buffet every dinner. We did go back to the dinner scheduler to look for cancelations but to no avail. It seemed like there were many "rules" to keep the guests in line. There had been a seaweed die-off and the beach was covered undried seaweed and debris in front of the resort. You had to walk over plastic cups, plastic bags, etc to get into the ocean. Yikes.
Discover the Origin
A NEW HOTEL CONCEPT INSPIRED BY NATURE AND THE ROOTS OF MEXICAN CULTURE
This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. Located on the renowned beaches of Tulum, the renewed hotel is designed to provide a unique, distinct and immersive experience.
New rooms and suites
Nature and landscape are the main characteristics
Façades inspired by Mayan architecture and rooms that offer the ultimate expression of modernity and functionality. Rooms that breathe fresh air through textures and materials that take us back to the origin of civilization. The Premium Superior rooms and Suites have a capacity for 4 and 5 guests, respectively.
New spaces that recreate Mayan constructions
Lobby: A welcoming space representing the culture, architecture, nobility and the Mayan world. Swimming Pool, Sundeck and Wet Bar: An enchanting oasis where grown-ups can relax while the little ones explore and have fun in the water play area. Theater: Inspired by the colors and costumes of past Mayan warriors. The space is presented with great expectation of what will happen.
Restaurants and Bars
Each offer wonderful settings to discover new flavors.
Gastronomy shines at the multiple themed restaurants and the main buffet restaurant. From the Far East spices of the Indian restaurant and traditional Mexican cuisine, to the sophistication of the Gourmet restaurant and the most authentic flavors at the Rodizio, tradition, culture and time join in unique spaces to sample different and delectable cuisines.
LET THE RITUAL BEGIN