Once you got to the room it was nice and beds were comfortable. Spa and gym very good
Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all about. Food very average. I would expect these problems at a 3 or 4 star hotel but they claim to be 5 out of 6
Great beach and pool - front desk terrible and ser
There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great.
Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.
大鈀殖民地渡假村全包飯店坐落在坎特納，位於海邊，阿凡圖拉斯港碼頭和Akumal沙灘都在 15 分鐘車程內。飯店精心提供大廳免費報紙、乾洗/洗衣服務以及24 小時櫃台服務。飯店內附設免費自助停車。
大鈀殖民風格式Spa度假酒店的位置在Ctra. Chetumal-Cancun km 259.9，距離艾庫瑪爾市中心5.8公里。 Yal-ku Lagoon是距離大鈀殖民風格式Spa度假酒店最近的地標。