Very Spacious flight you can ask to move where someone is not seated. inflight entertainment was great, and great food! Bathrooms were clean. Service was lovely with members going round taking polaroid photos for memories of a journey. This was my first long haul flight and it went so smoothly thanks to the emirates team.
Not the most comfortable business class out there
缺點： "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
優點： "Just a bad airline all together. They try to rip you off during transit by saying your luggage is over the weight limit and that you must pay for each additional kilograms."
優點： "Amazing crew!"
缺點： "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The crew were awesome"
缺點： "The film choice was poor"
優點： "Same again. A good flight and well fed."
優點： "The crew was very polite and professional."
缺點： "There could be more legroom."
缺點： "Stuff not helpful, rude and not helping at all despite us being with a baby"
優點： "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
優點： "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
缺點： "Lots to be improved. Crew food boarding on board service."
優點： "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
缺點： "They ran out of options on the food and considering it wasn't a full flight that surprised me."
優點： "cheuk in 快！吾使等太耐！"
優點： "The ecperience"
缺點： "Food was poor"
優點： "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
缺點： "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
優點： "Personalized service"
缺點： "Sound kept going of on movie"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. I was glad it was a relatively short flight. Is it just on flights to Kenya that passengers DO NOT receive the travel pouch?"
優點： "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
優點： "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
缺點： "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
優點： "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"
優點： "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."
優點： "Crew, food, service"
缺點： "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
優點： "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
缺點： "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."
優點： "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
缺點： "The fact that my next flight is going to be economy"
優點： "Overall top service."
缺點： "A little too directive, exemplified by ordering people to pull down their window shades, for my Americans can mentality. Otherwise great!"
優點： "Facilities excellent. Staff not quite so attentive on this leg of the trip."
缺點： "Just left to it. Not much fuss made."
優點： "Food was good and not over salted like most airplane foods"
缺點： "Need more recently released US movies Options are so few Not enough African movie either"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Not much. The crew were bright and breezy. Ish."
缺點： "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."
優點： "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
缺點： "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
優點： "Good food, great entertainment, comfy seats"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great."
優點： "Free upgrade given as skywards gold"
缺點： "ICE not as good as a380"
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.
優點： "Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew."
優點： "Very happy travelling with this airline"
優點： "Would fly again. Really great airline. Food, staff and comfortable"
缺點： "The seat in BC is too small should get a new plane with bigger seat."
優點： "Seats are the most UNcomfortable in Asia."
缺點： "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
優點： "The crew were very accomodating and hospitable."
缺點： "The food"
優點： "First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew."
缺點： "Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around."
優點： "The lounge"
缺點： "It is no total flight old plane."
缺點： "Services can be better"
優點： "The Crew was very Good and yes the seats were comfortable."
缺點： "I think they did the great Job"
優點： "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
缺點： "Absolutely nothing."
優點： "Amazing crew lounge just great airline"
缺點： "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
缺點： "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
優點： "new plan and equipments are good"
優點： "I like the food and crew are very helpful and has a smiling face."
優點： "2 empty seats next to me"
優點： "sit was ok. stef was 100%"
缺點： "morw games in screen"
缺點： "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"
優點： "Good friendly staff. Good flights"
缺點： "Food wasn’t good. Movies selection is not good."
優點： "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
缺點： "食物差 設施差"
優點： "The dedicated check in area that led to its own screening and immigration"
缺點： "Food service was a little slow, not a good selection of movies"
缺點： "Bus gate on arrival"
優點： "Food was excellent, staff very, very helpful and the seats were really comfy, not board like as with many carriers. 787, a bit rough at times, but overall really good"
缺點： "Headphones dropped out one side, couldn’t be bothered to ask for a new set so it couldn’t have been that bad. If I was being really picky, I’d say the cabin crew were very adept at shutting drawers/cupboards, sitting in the first row I was jolted out of a slumber several times. Galley floor was grubby"
優點： "Crew were polite and nice. Food was good"
缺點： "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."
優點： "Excellent service everything was perfect. Want to fly again on thai."
缺點： "Worn out old 777. The seat cushion could’ve been made of wood!! Not good for a 12 hour flight!!!"
缺點： "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
優點： "On time and service"
缺點： "Not much variety for music options in entertainment"
缺點： "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."
優點： "Very efficient and attentive service . On time departure and arrival."
缺點： "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
缺點： "No snacks or drinks offered between meals."
缺點： "Airstewardess was had a fake friendliness. Like they'd smile and say yes to the request and nothing happens and need to call them again. And another stewardess takes the request and same thing happens finally when they do come back with the blanket and new request for headphones its with the worse face ever. Jesus"
優點： "Crew very unhelpful"
缺點： "CREW NO GOOD"
優點： "Great carrier flown with all the others thai airways best!"
缺點： "Had to ask for blanket not on seat ready for use."
優點： "Good customer service."
缺點： "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
缺點： "no headphones or media available."
缺點： "3 hour delay made it difficult to be thrilled about anything"
優點： "Flight was fine. Good entertainment. Skychat nice add on"
缺點： "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."
缺點： "I didn't have enough time to make my connection in Bangkok. I had to clear customs, collect my luggage, check my luggage back in and go back through security. I only made my next flight because I walked to the front of the line and cut in front of about 20 people. It was very stressful."
缺點： "Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par."
優點： "Nothing - I had to cancel from China - took time. I then booked myself"
缺點： "film choices, old or irrelevant or American."
優點： "Everything was good . Yhe only problem is the small portions of food."
缺點： "Captain concern about security."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "The flight was delayed and I almost missed my connecting flight to Oslo."
優點： "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
優點： "Nice flight attendants."
缺點： "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."
優點： "Crew and the food"
缺點： "Seating was tight for me a big guy"
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
優點： "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
缺點： "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
優點： "Yes all of the above"
優點： "Plane was okay. Nice big screen"
缺點： "Crew was ok"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The food was okay which is much better than the outbound flight."
缺點： "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."
優點： "The crew was professional and friendly."
缺點： "No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again."
優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
優點： "crew was courteous and highly helpful. food was good, served hot."
優點： "Crew were outstanding and food was awesome"
優點： "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
缺點： "The stopover in Hong Kong was longer than I would have liked."
優點： "Seats, entertainment selection, crew, food; & bathrooms were kept clean"
缺點： "Still hate the long flight"
優點： "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
缺點： "Staff seems distant and uninterested at times."
優點： "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."
優點： "Excellent and attentive staff, great food, clean bathrooms (by airline standards anyway), fantastic entertainment! It's a great value for the price, especially for coach class!"
缺點： "Not much to dislike. I just was a little bothered by the fact that I had purposely chosen to have my boarding pass be digital (to save the environment), but to do this you have to check in online. As a result, they can't verify your passport (something they need to do in person). So when I got to the gate they had to check my passport and then made me use a new, printed boarding pass. Not a huge deal, but just something that bothered me."
優點： "Always consistently good.."
缺點： "Flight was absolutely packed"
缺點： "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
優點： "Fantastic flight"
缺點： "All good"
缺點： "To cold, no sleep,lake of oxygen,bag very dirty"
優點： "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
缺點： "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
優點： "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
缺點： "Crew appear disinterested in the service."
優點： "Flight comfort, plane, staff. Overall a perfect travel experience."
缺點： "Mango desert...that’s all."
優點： "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
缺點： "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
優點： "Chicken rice"
缺點： "Mess in TPE"
缺點： "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
缺點： "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."
優點： "There was more leg room and the food was excellent!"
優點： "Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature."
缺點： "An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad."
缺點： "Same reason provided for Sydney to Hong Kong flight"
優點： "Jenny (flight attendant in my section) was great. She was constantly smiling and was always positive. Her attitude made the flight more enjoyable."