優點： "Not much"
缺點： "Why no service in first class??? Cost cutting measure?"
優點： "The food and the crew totally good"
缺點： "Maybe the toilets, need to be clean at least once in a flight"
優點： "Is ok"
缺點： "More space between seat and free food"
優點： "Great crew"
優點： "Crew was nice. Plane was clean."
缺點： "The wifi didn't work at all"
缺點： "No concerns What I expected for a quick flight"
缺點： "Seats could have been better and inflight entertainement missing"
優點： "The crew was very nice and friendly"
缺點： "There was a technical difficulty with the plane, which made a short delay in our flight."
優點： "The seats were very comfortable and the staff was friendly"
缺點： "The flight was delayed in arrival to Chicago, so we were delayed in departure."
缺點： "Flight delayed multiple times and then again upon landing at destination."
缺點： "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
缺點： "Racist gate agent made me check my baggage even though it fit."
優點： "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
缺點： "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
缺點： "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."
優點： "It was generally ok"
缺點： "The tourbulance was crazy The fact I received my bag in Sacramento and it was damaged upset me a lot"
優點： "Nice and clean and seats were comfy"
缺點： "No outlet to charge devices"
缺點： "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
缺點： "Everything. Had to sleep overnight in airport and was late coming home."
優點： "ON TIME"
缺點： "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"
優點： "Everything was organized pleasant staff,"
優點： "The flight was quick once we took off!"
缺點： "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
優點： "Quick flight"
缺點： "seating too small."
優點： "The food was great!"
缺點： "The new baggage rule limits you to two bags in business on international flights☹️"
優點： "Crew was friendly and professional"
缺點： "lack of ent. options"
缺點： "Rude staff, they changed our flight 2 times and did not offer a drink or food"
優點： "Friendly people, seemingly short flight, as I slept part of the way. A lot quicker than driving from upstate New York."
缺點： "Again, hard to hear announcements, and I was unaware that non-alcoholic beverages were complimentary. Ride was a little rough, awakening me numerous times"
優點： "Flight crew was awesome!"
缺點： "Connected from Cabo through Phoenix... seems that AA has really done a great job with passengers, but luggage is a whole other story, waited over an hour in Phoenix for luggage to come out, of course it didn't make the connection (had to clear customs in Phoenix)"
優點： "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."
優點： "The friendly flight attendant."
缺點： "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
缺點： "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
優點： "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
缺點： "The departure was delayed approximately an hour."
缺點： "Maintenance delay caused me a 4 hour delay getting home on a work night. Going to be a long day tomorrow. Switched connector to United."
優點： "Pleasant staff, clean passenger lounge and plane cabin"
缺點： "Wish standard seating allowed for more width, better way to avoid reclined seat in front"
缺點： "Flight from San Antonio to Dallas had an excellent entertainment selection and entertainment system, despite being an hour flight, but the flight to Madrid was far more lacking."
缺點： "4 hr. Layover"
缺點： "Everything was perfect"
優點： "boarding was well organized and flowed well crew was nice and courteous"
缺點： "Seats seem quite narrow standard fare of biscuits to go with drink"
優點： "Horrible customer service experience"
缺點： "Any of the service!"
優點： "The flight was excellent and the price was right"
缺點： "No complaints"
優點： "The new plane."
缺點： "Late departure."
優點： "Upon sitting down, I was able to fall asleep almost instantly. The helpful stewardesses were constantly aware of my needs."
缺點： "Check-in desk seemed confused and unorganized. Two very friendly ladies were helping out but were on different wavelengths."
優點： "The pilot tried to make time up in the air after we left late and it was the very first flight in the morning."
缺點： "I don't understand how a flight can be delayed and late by 40 minutes when it's the very first flight in the morning due to the plain not starting right. We have to be there early to check in why would pilot and attendants get there early to make sure plan is ready and everything checked before starting on boarding process. Heck drive the plane around to test everything. Also what's up with 1 small cookie when people pay hundred of dollars for a delayed flight. Treat everyone like first class. Better seats. Seats are way to small. And maybe lunch should come with the flight or a bottle of water and a full bag of chips. We pay a lot for those flights. After all it's so expensive to by food in the airport then you wait and find out the flight is delayed."
優點： "The flight was fine - once I was on it."
缺點： "Thanks to weather (what weather?), the Friday 8 flight was canceled. My only chance to get to Cincinnati "on time" was to take a 6am two-part flight from Newark via Charlotte, arriving in Cincinnati at 1pm. All around the American Airlines section you could hear people say that flights had been canceled like this all week. I did not have time in Cincinnati to do half the things I wanted to do, and I had so little sleep on Friday night that I had to spend too much of my first Cincinnati night in bed trying to catch up with lost sleep, Thanks, American! This was to have been the head-clearing out-of-town break I sorely needed after a period of over-intense work."
優點： "Comfortable and quick due to a delay waiting for the pilot. Still arrived on time!"
優點： "The crew was super nice and professional. The flight was really smooth."
缺點： "I can't say anything bad. It was a great experience."